My husband and I booked a four-night stay, attracted by the apartment-style amenities and spacious layout. However, upon entering our room (which we paid extra for early check-in), we were immediately overwhelmed by a strong marijuana smell. The odor was so intense that we had to step out into the hallway. Despite reporting the issue to the front desk and the Sonder app, no action was taken, and management never followed up. With no available room change, we had to rely on an air freshener from housekeeping, but the smell was deeply embedded in the furniture.
Beyond the odor, the room was dusty and poorly maintained, triggering unexpected allergy symptoms for both of us. The grout on the floors, originally white, had turned black from dirt, and the air quality was terrible. Housekeeping essentials, like laundry detergent, were not replenished, and even requesting fresh towels required paying a steep cleaning fee. This place has great potential due to its spacious layout, but the lack of cleanliness and poor management response made our stay uncomfortable. If you have allergies or expect basic hygiene standards, I would not recommend staying here.