Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
What's nearby
Tulum National Park - 6 min drive - 4.8 km
Gran Cenote - 7 min drive - 7.0 km
Tulum Mayan Ruins - 10 min drive - 6.3 km
Tulum Beach - 12 min drive - 5.8 km
Playa Paraiso - 18 min drive - 7.4 km
Getting around
Tulum Intl. Airport (TQO) - 43 min drive
Cancun Intl. Airport (CUN) - 100 min drive
Airport shuttle (surcharge)
Restaurants
Sukhothai - 17 min walk
El Camello Jr - 18 min walk
La Taqueria Pinches Tacos Shop - 3 min walk
Vaivén - 4 min walk
La Consentida - 7 min walk
About this property
Panacea Condo Tulum
When you stay at Panacea Condo Tulum, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. Guests can take a dip in one of 2 outdoor pools or visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments get the details right with Egyptian cotton sheets and rainfall showerheads.
Languages
English, Italian, Spanish
At a glance
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Property amenities
Pool/Spa
2 outdoor pools
Sun loungers
Massages
Spa services
Internet
Free WiFi
Parking and transportation
Free secured self parking on site
Wheelchair-accessible parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Children stay free (see details)
Children's pool
Bedrooms
Premium bedding
Down comforter
Bed sheets provided
Egyptian cotton sheets
Rollaway/extra beds: USD 20.0 per night
Bathrooms
Shower
Rainfall showerhead
Towels provided
Free toiletries
Entertainment
50-inch Smart TV with cable service
Outdoor areas
Terrace
Yard
Garden
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Multilingual staff
Housekeeping (on request)
Window screens
Luggage storage
Safe at front desk
Vending machine
Hair salon
Things to do
Fitness center
Yoga classes on site
Bicycle rentals on site
Ziplining nearby
Snorkeling nearby
Ecotours nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
23 rooms
Individually decorated
Connecting/adjoining rooms avaliable
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: USD 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: USD 45 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)
Housekeeping is offered for an extra charge of USD 45 per stay
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum
Frequently asked questions
Is there a pool at Panacea Condo Tulum?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Panacea Condo Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Panacea Condo Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Panacea Condo Tulum?
Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.
What are the check-in and check-out times at Panacea Condo Tulum?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Panacea Condo Tulum and nearby?
Have fun with nearby activities like snorkeling and ziplining. Additional recreation onsite includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a fitness center and spa services. Panacea Condo Tulum also has a garden.
Does Panacea Condo Tulum have any outdoor private spaces?
Yes, each apartment features a yard.
Panacea Condo Tulum Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
Dec 12, 2023
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
Harleen
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2023
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Elia
Elia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2023
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Emily
Emily, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2023
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Mark
Mark, 8-night trip
Verified Expedia guest review
8/10 Very Good
Apr 28, 2023
Katherine
Katherine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 2, 2023
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
rotem
rotem, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 25, 2023
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!
Christina
Verified Travelocity guest review
8/10 Very Good
Jan 25, 2023
I didn’t like the road to the building
Gerald
Gerald, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2023
Sapnashri
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2022
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Vongpheth
Vongpheth, 4-night trip
Verified Expedia guest review
2/10 Poor
Aug 31, 2022
Enrique
Enrique, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 3, 2022
Perfect stay!
This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
Melanie
Melanie, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 13, 2022
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Jerrinika
Jerrinika, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 2, 2021
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Derek Lee
Derek Lee, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2021
Sandrine
Sandrine, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 19, 2021
Great relaxing stay tucked away from the bustle of the city. A peaceful place to relax, enjoy the pool and sunshine.
A bit far from the highlights of city but you can rent a scooter nearby and get anywhere quick.
Mark
Mark, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2021
First and for most I enjoyed my experience there we had a
Zakiyyah A.
Zakiyyah A., 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2021
The property was great, the staff was always friendly and willing to help, whether it was getting a taxi, coordinating a lab to come to the hotel for a COVID test, or simple I di about the área.
I just didn’t know what the VIP part was and didn’t get offered or told about them, though overall that was fine I wasn’t expecting anything else with my stay.
Jose
Jose, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 3, 2021
Good sleep, friendly staff, modern large rooms
Very nice place, modern, large rooms with good ac, quiet. Pillows need to be softer. Water from faucet and shower comes out salty. No onsite restaurant. No room service from hotel but you can order delivery from good nearby restaurant. Location is quiet but far from everything. Friendly staff and owners. Very nice deep large pool.
Verified traveler
3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 27, 2021
Hotel Panacea is located in a very quiet neighborhood and area that's coming up; therefore, I enjoyed my stay very much. I felt safe and welcomed each time I left and came back to the hotel. I love the fact that each room, kitchen and living room in the apartment has it's own AC. I also appreciate every attention to detail of how clean the apartment is left and how good it smells once the cleaning crew is done. Every time I would come back to my apartment I would be surprised to a cute towel shape/folding. Those are the small things that make me feel appreciated and welcomed. The front desk staff was wonderful. Always willing to talk and share some insight. The young men helping in the garden and pool always were very kind and hard working. Overall my stay was wonderful and would love to come back. The pool is big enough to relax and swim in it.
Verified traveler
9-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2021
Clean and friendly staff. Beautiful and relaxing environment.
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2021
I loved panacea. The room I stayed in was up to date and had an open concept with huge windows that let lots of sunlight in which is my favorite. I also enjoyed the staff Moses and Daniela who made accommodations for me and helped me book excursions
Verified traveler
6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2021
Super Stay! Apartments are luxurious, large and well equipped, great pool and staff was super welcoming!
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2021
The romantic penthouse was the most unique thing in the building.