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Hotel Cassandra

3.0 star property
Hotel with outdoor pool, near El Arenal Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cassandra

Front of property
Reception
Porch
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use

Highlights

Balcony
Air conditioning
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 1
  • 2 Twin Beds

Family Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Balcony
Air conditioning
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avinguda Europa 6, Playa de Palma, Llucmajor, 7600

What's nearby

  • Aqualand El Arenal - 5 min walk - 0.5 km
  • Port of El Arenal - 8 min walk - 0.7 km
  • Playa de Palma - 12 min walk - 1.0 km
  • El Arenal Beach - 15 min walk - 1.3 km
  • Palma Aquarium - 7 min drive - 7.4 km

Getting around

  • Palma de Mallorca Airport (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Marratxi Poligon Station - 19 min drive
  • Marratxi Pont d Inca Nou Station - 20 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬8 min walk
  • ‪De Heeren Van Amstel - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Bier Express Cafe - ‬13 min walk
  • ‪Restaurante del Sol - ‬9 min walk

About this property

Hotel Cassandra

Hotel Cassandra puts you in a great location, within a 15-minute walk of Playa de Palma and El Arenal Beach. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Plaza Espana.

All inclusive

All-inclusive room rates at Hotel Cassandra are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 111 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby

Services

  • 24-hour front desk

Facilities

  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night, up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Cassandra Playa de Palma
Cassandra Playa de Palma
Hotel Cassandra Hotel
Hotel Cassandra Llucmajor
Hotel Cassandra Hotel Llucmajor

Frequently asked questions

Does Hotel Cassandra offer free cancellation for a full refund?
Yes, Hotel Cassandra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cassandra?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cassandra?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cassandra?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel Cassandra?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Cassandra?
No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.
What is there to do at Hotel Cassandra and nearby?
Hotel Cassandra has an outdoor pool.
Are there restaurants at or near Hotel Cassandra?
Yes, there's an onsite restaurant.
Does Hotel Cassandra have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Cassandra like?
Hotel Cassandra is a short 12-minute walk from Playa de Palma and 15 minutes' walk from El Arenal Beach.

Hotel Cassandra Reviews

Reviews

7.4

Good

7.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

Truly a budget hotel, booked this hotel for a cheap break with the girls and got what we paid for. Location is all aimed at German guests with food/language etc but staff were very helpful and friendly. The pool is small and quite shaded as it is in a built up area but the beach is less than 10 minute walk and is lovely. They do close the pool each night and lock access so no one can reserve beds which is a positive and makes it fair for everyone to get a bed each morning. Breakfast was average, same very morning but standard continental buffet, lunch and tea were also the same every night and quite tasteless we found ourselves eating out 2 of the 4 nights we were there. The rooms are clean but fairly run down and in need of some attention, our room had bathroom tiles falling off, squeaky balcony doors, and a toilet you have to sit on sideways as the wall is in the way. No evening entertainment in the hotel but a lot of bars and restaurants down by the beach. Overall a budget hotel and you get what you pay for.
4-night trip with friends
Verified Expedia guest review

2/10 Poor

Esra, 3-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

We were pleasantly surprised that there was a proper air con at the hotel. Lively music at the bar. The staff were absolutely amazing. Juan the night staff at the reception was exceptional. He even went in the morning to make me coffee before our flight. Only our taxi came too quick and I couldn't have it. Thank you Juan. Clean towels every day, shower gel and soap. Lovely cleaning ladies. Food was OK. Overall we had a good time in Cassandra hotel.
8-night family trip
Verified Expedia guest review

8/10 Very Good

Es más de lo q pagas
Muy buena ubicación, la comida aceptable, el staff excelente. Es mucho más de lo q pagas...
miguel, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Recomendable
Todo muy bien
Leonardo G., 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Edy, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Dieses Hotel ist super. Das Personal ist außergewöhnlich nett und zuvorkommend. Wir waren eine Woche dort und es hat alles gestimmt (Preis, Personal, Essen). Natürlich ist es kein 5 Sterne Luxushotel aber für diesen Preis 1a. Ich werde bestimmt wieder kommen.
Eduarda, 6-night romance trip
Verified Hoteles.com guest review

8/10 Very Good

Csak ajánlani tudom
Ár-érték arányban kiváló hotel. A személyzet kedves,a wi-fi a szobákban nem működik,de a kifizetett 15 eurót vissza is adták zokszó nélkül. Hátrány a régi típusú lapos tv,pláne ha gyerekkel utazol,aki a kedvenc meséit nézné esténként. Légkondícionáltak a szobák,felár nélkül. Összességében ennyi pénzért szerintem kiemelkedő a hasonló árú spanyol hotelekhez képest. Csak ajánlani tudom.
Ferenc, 7-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Personal muy amable. Vecinos ruidosos. Buena relación calidad-precio.
5-night romance trip
Verified Expedia guest review

8/10 Very Good

Debe mejorar la limpieza
2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

4/10 Fair

Budget hotel
It is really a budget hotel. Breakfast - terrible, the only healthy was tomato. The cleaning was terrible. You didn't want to look under the bed. The staff were friendly. There were only a couple of sunbeds in the pool area which were okay. Others were broken and there wasn't any padding in the sunbed. The hotel walls were like thing paper. You need earplugs if you want to sleep :) There were quite a lot drunk Germans in the hotel. Well, the whole El Arenal is full of Germans :)
Tiina, 4-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Günstiges Preis-Leistungsverhältnis, deshalb gute Bewertung. Personal war sehr freundlich. Unkompliziertes Hotel, aber schon in die Jahre gekommen.
6-night trip with friends
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

4-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Im Hotel und in der Nachbarschaft war es bis Mitternacht sehr laut. Es gab nur einen Fahrstuhl, der bei drei Personen schon nicht mehr fuhr. Das Essen war nicht sehr abwechslungsreich,ein schlechtes Kantinenessen.
Heinz, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Wir - das heißt mein Sohn (4 Jahre) und ich waren für 10 Tage im Hotel Cassandra. Auf Grund der vorherigen Bewertungen hatte ich echt Angst das es ein Horror-Urlaub werden wird aber ganz das Gegenteil !!! Es war einfach wunderbar. Ich detailliere mal ein wenig meine Bewertung: Zimmer: wir hatten das Zimmer 508 im 5 Stock und konnten so über den kleinen dunklen Innenhof drüberschauen und hatten Meerblick. Einfach wunderbar abends auf dem Balkon zu sitzen. Personal: Super Super nett - einfach mal ein Lächeln schenken und man bekommt immer eins zurück. Auch um meinen Sohn wurde sich so bemüht. Pool: klein aber fein - leider einige Liegen kaputt (Verletzungsgefahr) und... sau kalt. Tut mir leid aber wir sind nicht die einzigen gewesen die bibbernd im Wasser waren. Wirklich schade. Umgebung: Jeder der das bucht und vorher mal schaut weiß dass das Hotel oben etwas abseits liegt. Ja der Weg hoch vom Strand ist ein wenig anstrengend aber immer wieder schön gewesen. Sauberkeit: Da muß ich leider - so leid mir das tut - viele Sterne abziehen... Bettwäsche war IMMER fleckig auch wenn neu bezogen - Handtücher ebenfalls. Zimmerreinigung war ok aber für penible Leute nichts. Der Speiseraum stand leider auch vor Dreck (Kante Eistruhe igitt - Teller auch zu 90% dreckig). Das ist leider total schade. Essen: Für jeden was dabei was geschmeckt hat aber def. zu wenig Auswahl.
9-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfecto
Todo perfecto menos el WiFi que no es gratis. Muy buena comida y atención del personal
Sergio, 5-night family trip
Verified Hoteles.com guest review

6/10 Good

Das Hotel ist recht altmodisch. Die Klimaanlage hat nicht funktioniert, der TV geht nur wenn man die Fernbedienung gegen eine Kaution ausleiht. Das Essen war nicht lecker ... die Auswahl war sehr klein und der Essenssaal war dunkel und nicht mehr Zeitgemäß... wir hatten ein Doppelzimmer und es stand einfach ein Zustellbett mit ihm Zimmer.. Auf dem Balkon gab es 2 Stühle, aber leider keinen Tisch.
3-night trip with friends
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

Hotel muy viejo, buffet muy repetido, el personal lo mejor de todo el hotel muy amables y simpaticos en todio momento
6-night romance trip
Verified Expedia guest review

8/10 Very Good

Für den Preis absolut in Ordnung. Ich war mit meinen beiden Kindern in dem Hotel für eine Woche. Wir konnten uns nicht beklagen und ich würde es jederzeit wieder buchen.
6-night trip
Verified Expedia guest review

6/10 Good

Personal war sehr sehr freundlich und hilfsbereit! Essen war die reine Katastrophe- jeden Tag das gleiche Essen und der Geschmack des Essens war sehr neutral! Wenn man dort ist um nur zu schlafen ist das Hotel vollkommen in Ordnung
4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Essen war gut und das Personal sehr freundlich. Man hätte nur am Anfang informiert werden sollen dass man Klima und Fernseher Fernbedienungen für jeweils 15€ mieten muss. Bekommt man aber bei Abreise wieder.
3-night trip with friends
Verified Expedia guest review

8/10 Very Good

SITUé à COTé DE PLAGE ET BUS ARRET ,les personnels sont gentilles,mais le pt.déjeuner et propreté de vaisselles et cleaning services sont affreux l,es serviettes sont sales
7-night family trip
Verified Expedia guest review