The facility presents itself as a luxury resort. Although the facility grounds are aceptable, the high cost makes it good at best not excellent. We were there for two days, on the last day the hot water failed, they were unable to fix it so I did not shower as the water was too cold. The food at the restaurant was horrible, the meat labeled as prime it is not, it is the lowest quality you will ever find. The cook cannot cook easy over eggs and I had to return them as they were overcooked, yet the second order of eggs were not much better. The salad that I ordered had a slimy worm in it. When I complained to the manager he explained the worm was in the salad because they grow their own vegetables and don’t use pesticides. He offered to exchange it but I did not want to eat anymore after that. The avocado in the salad had brown spots, the quality than not even subway would serve. We ordered a cheesecake, however it was not, instead they gave us a processed brick of white sweet stuff covered with chocolate. Overall the food is the worst I had ever eaten in such a kind of resort. There were other couples complaining about the food, I doubt my case was isolated. The service at the restaurant is very slow when they bring the food is already cold.