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Arenal Suites Gran Vía

4.0 star property
City-center apartment within walking distance of Gran Via

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Exterior
Business Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Family Apartment, 2 Bedrooms, City View (1) | View from room
Family Apartment, 2 Bedrooms, City View (2) | Down comforters, in-room safe, soundproofing, free WiFi
Exterior
When you stay at Arenal Suites Gran Vía, you'll be in a fantastic location, just a 5-minute walk from Gran Via and Plaza de España - Princesa. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and down comforters. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 3 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Refrigerator
  • Kitchen
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • 8 smoke-free apartments
  • Housekeeping once per stay
  • Air conditioning
  • Tour/ticket assistance
  • Bike rental

Feel at home (6)

  • Kitchen
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
The current price is $211
$232 total
includes taxes & fees
May 6 - May 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Apartment, 1 Bedroom (3)

Deluxe Apartment, 1 Bedroom (3) | Down comforters, in-room safe, soundproofing, free WiFi

Deluxe Apartment, 1 Bedroom (3)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 60 sq m
  • 1 bedroom
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, City View (2)

Family Apartment, 2 Bedrooms, City View (2) | Down comforters, in-room safe, soundproofing, free WiFi

Family Apartment, 2 Bedrooms, City View (2)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Business Apartment, 1 Bedroom (6)

Business Apartment, 1 Bedroom (6) | Down comforters, in-room safe, soundproofing, free WiFi

Business Apartment, 1 Bedroom (6)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio (8)

Business Studio (8) | Down comforters, in-room safe, soundproofing, free WiFi

Business Studio (8)

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Washer/dryer
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

Business Apartment | Down comforters, in-room safe, soundproofing, free WiFi

Business Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
Washer/dryer
  • 16 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Silva 14, Planta 1, Madrid, 28004

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid Principe Pio Station - 19 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (XOC-Atocha Train Station) - 29 min walk
  • Santo Domingo Station - 2 min walk
  • Callao Station - 3 min walk
  • Plaza de Espana Station - 6 min walk

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪Papizza - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Arenal Suites Gran Vía

When you stay at Arenal Suites Gran Vía, you'll be in a fantastic location, just a 5-minute walk from Gran Via and Plaza de España - Princesa. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and down comforters. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 3 minutes.

Languages

English, Spanish

At a glance

DONE

Property size

    • 8 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 72 hours before arrival with check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Down comforter
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Toilet paper
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • 43-inch Smart TV

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Guidebooks/recommendations

Location highlights

  • In the city center
  • In the historical district

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 8 rooms

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 9:00 PM and 3:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 20 per night

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid

Frequently asked questions

Does Arenal Suites Gran Vía offer free cancellation for a full refund?

Yes, Arenal Suites Gran Vía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arenal Suites Gran Vía?

Sorry, pets aren't allowed.

Is parking offered on site at Arenal Suites Gran Vía?

Sorry, there's no onsite parking at Arenal Suites Gran Vía.

What are the check-in and check-out times at Arenal Suites Gran Vía?

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Does Arenal Suites Gran Vía have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Arenal Suites Gran Vía like?

Arenal Suites Gran Vía is in Madrid Centro, a short 2-minute walk from Santo Domingo Station and 8 minutes' walk from Puerta del Sol.

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Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place near Centro
This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Luz, 3-night trip

10/10 Exceptional

Great place, location was perfect!
Dana, 2-night trip

10/10 Exceptional

Located in downtown but still quiet.
Ping, 2-night trip

10/10 Exceptional

Remodeling very comfortable good location !!
Carmen, 8-night trip

10/10 Exceptional

Vero nice place and very good location
Miguel, 3-night trip

10/10 Exceptional

Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend
viviana, 4-night trip

10/10 Exceptional

Like the area and the apartment. Owner communicated very well.
Glenmda, 3-night trip

10/10 Exceptional

The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.

10/10 Exceptional

The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Joan, 5-night trip

10/10 Exceptional

Excellent apartment
Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!
Anna Liza, 3-night trip

2/10 Poor

Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity
Ronald, 3-night trip

10/10 Exceptional

Excellent Stay
Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.
Danielle, 2-night trip

10/10 Exceptional

Christian was an excellent host.
Alexis, 5-night trip

10/10 Exceptional

Will come back one day
Great location, prompt service, large space and fully functional kitchen with washing machine.
2-night trip

10/10 Exceptional

Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!
Bill, 3-night trip

10/10 Exceptional

Great location, clean, spacious and like new condition. The only down side is that the unit we stayed faces the street and it was a bit noisy at night.
Shen, 2-night trip

10/10 Exceptional

Private Home From Home on Gran Via
These apartments are perfect for comfort , privacy and comfort. A real home from home with very professional support over WhatsApp if and when needed. You will not be disappointed if you stay here.
Paul, 3-night trip

8/10 Very good

The apartment was spacious, I was pleasantly surprised to be honest. Close to Plaza Mayor which was a definite bonus. The staff along with Christian were very nice and accomodating. They took our luggage so we could explore the city as soon as we got to Madrid.
Janet, 3-night trip

10/10 Exceptional

I was very glad that the toilets had grab bars for seniors. The apartment was spotless.
Eileen, 4-night trip

10/10 Exceptional

This appartment building lies perfect in an alley from Gran Via, near Plaza Callao. Walking distance to most of what you want to see. Very clean appartment, and perfect service by the staff even though I was delayed and arrived in the middle of the night. The only thing I didn’t love was the alley at night, quite dark and a little scary. But otherwise the location is perfect!
Sara, 7-night trip

10/10 Exceptional

We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!
Xianghong, 2-night trip

10/10 Exceptional

Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by Bed mattresses were of good quality، comfortable and great for good night sleep۔ Not so good points: WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔
Fraz, 3-night trip

8/10 Very good

Almost perfect stay
The first encounter wasn’t pleasant since the flight was late 2 hours and we arrived at the property later than we said We had neither phone nor internet and waited longer at the property for check in But everything else was nice - great modern property, fully equipped, in the middle of everything, even grocery around the corner The host was accommodating to our small requests Thanks, we enjoyed it very much!
Irena, 3-night trip

4/10 Fair

Noisy & terrible customer service
Unfortunately a stay with great potential - ruined. We arrived at the property exactly on the time advised - only to wait around for 20 minutes to get in as they thought someone else would be available to let us in. The apartment and location is very good - but its sold as a sound proof room and unfortunately its far from that. The noise in the main bedroom made it unusable. Traffic noise both from just outside, and the main road. We messaged the hotel after day 2 and got no response. Day 3 on checking out - we messaged again only to be told it might be because of parties in the local area which is just false information. There is clearly a fault with the room we stayed in and the hotel did nothing about it. Submitting a claim afterwards - the hotel are not budging saying everything was fine - hotels.com are hiding behind not being the provider of the hotel. I would not recommend staying here.
Paul, 3-night trip

10/10 Exceptional

3-night trip