Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
What's nearby
Plaza Crystal Shopping Mall - 4 min walk
Cana Hueca Park - 14 min walk
Joyyo Mayu Park - 15 min walk
Plaza las Americas Shopping Mall - 2 min drive
Marimba Park - 4 min drive
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 55 min drive
Restaurants
Chili's - 2 min walk
McDonald's - 2 min walk
Nachos - 5 min walk
Hamburguesas & Hot Dogs de Jardines - 3 min walk
Macdonald's Galerias - 5 min walk
About this property
Hotel Palace Inn
When visiting Tuxtla Gutierrez, Hotel Palace Inn is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a children's pool, a terrace, and a garden.
Languages
English, Spanish
At a glance
Hotel size
83 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez
Frequently asked questions
Does Hotel Palace Inn offer free cancellation for a full refund?
Yes, Hotel Palace Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palace Inn?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Palace Inn?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palace Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palace Inn?
Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Palace Inn and nearby?
Hotel Palace Inn has an outdoor pool and a garden.
Are there restaurants at or near Hotel Palace Inn?
Yes, there's an onsite restaurant.
What's the area around Hotel Palace Inn like?
Hotel Palace Inn is a short 4-minute walk from Plaza Crystal Shopping Mall and 14 minutes' walk from Cana Hueca Park.
Hotel Palace Inn Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Jul 14, 2024
Carlos
Carlos, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 6, 2024
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2024
Fantastic hotel.
thomas
thomas, 3-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 24, 2024
Beautiful and very nice.
It was wonderful and everyone friendly. Had some internet issues-could be better.
resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace.
Only had beer-2 small bottles of red wine, tequila and not much more.
Eileen
Eileen, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 19, 2022
Great Value and Great Pool
A great hotel and great value for money. This is a hotel that is very popular with Mexicans. It has an excellent swimming pool, a good restaurant and is centrally located. The rooms are basic but have everything needed. I would stay here again. The only issue was that the internet is slow,
R
R, 2-night trip
Verified Hoteles.com guest review
4/10 Fair
Apr 1, 2022
Freddy
Freddy, 2-night trip
Verified Hoteles.com guest review
6/10 Good
Mar 15, 2022
Room was noisy … no window screens therefore mosquitos in the room, roaches in the restroom
Maximino
Maximino, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 13, 2022
It says there is a shuttle to the airport, but there is a charge, and it is cheaper to take a taxi.
Holly
Holly, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 2, 2021
Good deal
Nice facilities, clean, pleasant environment and kind staff. Overall a good deal. I would go back for a short-term stay.
TIFFANY
TIFFANY, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 13, 2021
Ok for one night
The place is ok not as the pictures are shown it was clean but the pool was ok. Location was great in front of a big mall. Ok to stay for a night. Stayed there because I was flying out to San Diego
Jennie
Jennie, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 31, 2020
Nice but description for hotel was wrong
The description of hotel says parking is free but when we came they charged us $35usd
Giang
Giang, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 28, 2020
*
Las instalaciones exteriormente estan muy bonitas y cuidadas :)
En cuanto a los cuartos les falta mucho mantenimiento, necesitas entregar tu credencial para que te puedan prestar una plancha, la cama un poco dura y ruidosa cada que te mueves aunque sea un poco
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 17, 2019
Love the place. Really clean. Really friendly and knowlegeable staff
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2019
PEDRO
PEDRO, 2-night family trip
Verified Hoteles.com guest review
4/10 Fair
Aug 2, 2019
Not recommended
Never going back
Verified traveler
1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 18, 2019
Maricella
Maricella, 1-night romance trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 13, 2019
roque
roque, 1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Apr 7, 2019
It’s a convenient location , friendly people. Nice little restaurant
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2024
Teresa
Teresa, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 14, 2024
JEAN PAUL
JEAN PAUL, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 31, 2024
CESAR
CESAR, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 24, 2024
CESAR
CESAR, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 19, 2024
miguel angel
miguel angel, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 17, 2024
Jose Francisco
Jose Francisco, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 9, 2024
Cambio de tarifa
El Hotel es muy bueno y la atención excelente. El restaurante no estan tan rico, tuve un detalle en el precio, ya que no respetaron el precio que arrojaba en la aplicación. Al hacer mi reservacion puse la edad exacta de mis hijos y me arrojó una tarifa y allá me la cambiaron, no subió más q 50 pesos aproximadamente pero no me gustó q no hayan respetado la tarifa.