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Crystalbrook Vincent

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Howard Smith Wharves

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Nature Wall | Garden view
Rooftop bar
River | View from room
City view from property

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Pool bar
  • Room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Espresso maker
The price is $169
$186 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | Smart TV, pay movies

River Master Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 70 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
5 Boundary Street, Brisbane, QLD, 4000

What's nearby

  • Howard Smith Wharves - 1 min walk - 0.0 km
  • Brisbane Showgrounds - 20 min walk - 1.7 km
  • Roma Street Parkland - 3 min drive - 2.1 km
  • Royal Brisbane & Women's Hospital - 3 min drive - 2.4 km
  • XXXX Brewery - 5 min drive - 4.2 km

Getting around

  • Brisbane Airport (BNE) - 23 min drive
  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Central Station - 15 min walk
  • Exhibition Station - 24 min walk

Restaurants

  • ‪Felons Barrel Hall - ‬3 min walk
  • ‪Felons Brewing Co - ‬1 min walk
  • ‪Stanley - ‬1 min walk
  • ‪Pallet Cafe - ‬3 min walk
  • ‪Pig 'N' Whistle Brunswick Street - ‬6 min walk

About this property

Crystalbrook Vincent

Crystalbrook Vincent features a rooftop terrace and puts you within a 15-minute walk of Queen Street Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Polpetta, which serves Italian cuisine and is open for dinner. This luxurious hotel also features a poolside bar, a 24-hour fitness center, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 166 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3.35 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 3 ft (AUD 40 per night); reservations required; discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Art supplies
  • Fence around the pool

Working away

  • 3 meeting rooms
  • Conference space (425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart television
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 38 per person
  • Credit card charges are subject to an extra charge of 3.35 percent

Children & extra beds

  • Rollaway beds are available for AUD 50.0 per night

Parking

  • Parking is available nearby and costs AUD 40 per night (3 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Frequently asked questions

Does Crystalbrook Vincent offer free cancellation for a full refund?
Yes, Crystalbrook Vincent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Vincent?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Crystalbrook Vincent?
Sorry, pets aren't allowed.
Is parking offered on site at Crystalbrook Vincent?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crystalbrook Vincent?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Crystalbrook Vincent?
No, this hotel doesn't have a casino, but Treasury Casino (20-min walk) is nearby.
What is there to do at Crystalbrook Vincent and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Crystalbrook Vincent?
Yes, Polpetta offers Italian cuisine.
What's the area around Crystalbrook Vincent like?
Crystalbrook Vincent is a short 14-minute walk from Queen Street Mall and 20 minutes' walk from Treasury Casino. Travelers love the hotel's prime location.

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing hotel! Loved everything about the hotel! Highly recommend
Rod, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Carl, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Brilliant as always
Brilliant as always. Staff ever so helpful and the property itself thoughtfully designed and well maintained.
Andrew, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Boris, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Luke, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Iconic
Fantastic place to stay as so close to everything - beautiful hotel and art
Kay, 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Good overall
Lovely room and comfortable bed. There is a bit of noise from the restaurants and bars opposite, not enough to stop me sleeping but a light sleep might find it more difficult. Quite expensive.
Annette, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

One night only - wish it was more!😃
We only stayed one night, so didn't get to use the facilities like the gym or pool. However, interaction with staff was lovely and pleasant. Room was fantastic and spacious. Loved the location as it was close to the city cat ( went to the powerhouse) and Felons. I also saw that they have bikes that you can use while you stay, however, we didn't use as we walked or got the city cat. Great stay. Will definitely stay again. Perfect location.
Vanessa, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Taylor, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Bronwyn, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

Check at this place is a disaster if you have a car. It is a tiny single-lane one way in, same way out street with a bunch of restaurants co-located in the same area. Taxis park in the area right next to the hotel and even stopping to drop off causes a huge tail back of cars, ubers, taxis etc coming into the precinct. If you are bringing your car, arrange parking with the hotel and get directions into it (it is just before the hotel). I dropped my family off and went to find a place to park. Meanwhile the surly receptionist wouldn't check my family in because the booking is in my name. I had to drive back to the hotel, hand over my ID and then disappear to park again. The hotel needs to make it very explicit that arriving in your own car can be a complete nightmare! As an aside, we went across the street to Felons Brewing for dinner; it was a shocking disappointment! Over-priced, poor food, non-existant service! Overall, we will stay in the city next time where it is easier to park and much better eating options.
Douglas, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Craig, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Gabrielle, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Michelle, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Dinesh, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Dinesh, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Crystalbrook is a great hotel, with great service and located amongst top restaurants
Lewis, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Rubens, 2-night business trip
Verified Hoteles.com guest review