The check in process was very incredibly complicated. The apartment is on the second floor, which is the third floor, which is the first floor on the elevator. Once we found our room, we realized that they did not include the access code in the email. After attempting to contact them for an hour, they informed us that they had sent the code to my phone number on WhatsApp… I do not have WhatsApp, so didn’t get it (all correspondence told us the code would come via email)
Once we were checked in the room was adequate. Nothing special, nothing wrong. Bologna is a fantastic city. We will be back to the city, but stay somewhere else.