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Hotel Metropole

3.5 star property
Historic hotel with restaurant, near Rue Neuve

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropole

Interior
Exterior
TV
TV
Privilege Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • 11 meeting rooms
  • Airport pick-up service
  • Train station pick-up service
  • Terrace
  • Air conditioning
  • Car rentals on site
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege Room

1 bedroom, minibar, in-room safe, desk

Privilege Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

Warwick Brussels

Pet friendly
Parking available
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1254)
The price is $113
$124 total
includes taxes & fees
Dec 15 - Dec 16
Warwick Brussels
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About the neighborhood

Map
31 Place de Brouckere, Brussels, 1000

What's nearby

  • Rue Neuve - 3 min walk - 0.3 km
  • Brussels Christmas Market - 6 min walk - 0.6 km
  • La Grand Place - 8 min walk - 0.7 km
  • Manneken Pis Statue - 12 min walk - 1.0 km
  • Tour & Taxis - 4 min drive - 2.0 km

Getting around

  • Brussels Airport (BRU) - 35 min drive
  • Antwerp (ANR-Antwerp Intl.) - 65 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 72 min drive
  • Brussels Central Station - 11 min walk
  • Brussels-Congress Station - 11 min walk
  • Brussels-North Station - 15 min walk
  • De Brouckere Station - 2 min walk
  • Bourse-Beurs Station - 6 min walk
  • Sainte Catherine-Sint Katelijne Station - 7 min walk
  • Airport pick-up service
  • Train station pick-up (surcharge)

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Black & White - ‬2 min walk
  • ‪Le Corbeau - ‬2 min walk
  • ‪Youwok - ‬3 min walk
  • ‪Café de l'Opéra - ‬3 min walk

About this property

Hotel Metropole

Hotel Metropole puts you in a great location, within just a 10-minute walk of La Grand Place and Brussels Christmas Market. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this historic hotel include a snack bar/deli and a terrace. The property is just a short walk to public transportation: De Brouckere Station is 2 minutes and Bourse-Beurs Station is 6 minutes.

Languages

Dutch, English, French, Spanish

At a glance

Hotel size

  • 251 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 3:00 PM - midnight
  • Front desk staffed during limited hours

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 27 per day)

Transfers

  • Airport pickup on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 11 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1895
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: EUR 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge of EUR 75 per room
  • Train station pick-up service is offered for an extra charge

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Valet parking costs EUR 27 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Metropole Brussels
Metropole Hotel Brussels
Hotel Metropole Brussels
Metropole
Metropole Hotel
Hotel Metropole Hotel
Hotel Metropole Brussels
Hotel Metropole Hotel Brussels

Frequently asked questions

Does Hotel Metropole offer free cancellation for a full refund?
Yes, Hotel Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at Hotel Metropole?
Yes. Valet parking costs EUR 27 per day.
Is airport shuttle service offered by Hotel Metropole?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 75 per room.
What are the check-in and check-out times at Hotel Metropole?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Hotel Metropole?
No, this hotel doesn't have a casino, but Grand Casino Brussels (4-min walk) is nearby.
What is there to do at Hotel Metropole and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Metropole?
Yes, there's an onsite restaurant.
What's the area around Hotel Metropole like?
Hotel Metropole is in Lower Town, a short 2-minute walk from De Brouckere Station and 8 minutes' walk from La Grand Place.

Hotel Metropole Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Very Good

Classically stylish and affordable, in a great location.
Ian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

The hotel of 2 half’s
A hotel of 2 half’s. Initially we were put in the left side of the hotel in a large room which was very dated and needed redecorating. The noise above kept us awake all night, very loud voices and banging, the room was also extremely hot. We asked to move and the reception staff put us in the right side of the hotel. A different world, lovely decoration, quality room with working heat controls. Hospitable staff but you would have to be careful which side of the hotel you were put on.
Katie, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Kate, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Great staff - lovely hotel highly recommended
alex, 2-night family trip
Verified Hoteles.com guest review

6/10 Good

Terrible breakfast
Overall the hotel is ok. The location of the hotel is excellent, entrance to metro is right in front of the hotel. Also very close to city centre. The reception and entrance hall are grand and beautiful, that’s where the superlative end. The room is in desperate need for update, the walls and carpets feel dirty. For 5* hotel the room lacks tea / coffee making facilities and other amenities expected. The staff is nice and polite enough, but nothing extra and the worst of it is probably food. The room service quality is underwhelming, while the breakfast is just a rip off. Fake eggs, fake fruit juices and terrible coffee, no fresh vegetables and lack of fruit beside apples and tinned fruit salad. Not worth paying extra, not worth 5* hotel. So overall the value for money is not there.
Alice, 3-night trip
Verified Hoteles.com guest review

6/10 Good

Stephanie, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

A classic looking building and atmosphere give you a sense of an old-world feel. I ordered a large room on the 6th floor and had a balcony.
3-night trip
Verified Expedia guest review

6/10 Good

This hotel is very beautiful and my room was large, clean and quiet. But I paid extra for the breakfast which was a huge disappointment. Powdered eggs, low quality food, and when I said this to the reception when check in out I received a very cold (somewhat rude) response. I would highly recommend not having the breakfast at the hotel, and instead eat at The Avocado Show or Peck 47 (very close to the hotel and delicious breakfasts).
2-night business trip
Verified Expedia guest review

10/10 Exceptional

A beautiful hotel with the most fabulous Art Nouveau elevator. The rooms are updated with very nice bathroom fixtures.
Cori, 2-night trip
Verified Expedia guest review

2/10 Poor

This is not a 5-stars hotel!
It spent an hour to check in because they gave a wrong room key, lucky, the room is untidy and peoples are still occupied, and the type of the room is not the one that I was booked. There is no tea/coffee maker in room, it is not the same standard of 5-stars hotel. When I was check out, I paid the city tax by cash (EURO$22), I did not have the change and a receipt, and told them please don't charge to my credit. After a week, I found Euro$21.2 is charged to my Credit card. I wrote an email and message via facebook yesterday, but there is no respond! Is it a 5 stars hotel service? I have noticed that "for any urgent matter, please contact: fo@metropolehotel.be"", but, there is still no reply! For the person in charge of this hotel, if they receive my comment, please leave a name, tittle, and email to handle my complaints.
shu lok malik, 5-night trip
Verified Hoteles.com guest review

8/10 Very Good

Received an excellent level of service from Andrea on the front office reception desk in resolving the issues with our booking which expedia had failed to address
3-night romance trip
Verified Expedia guest review

8/10 Very Good

andrew, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

When we stayed here in 2017, it was in a great location, plus we got two free beer with the room. The restaurant in the hotel was also great!
3-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Brussels Christmas Market
Really enjoyed our stay comfortable rooms well equipped bathroom clean tidy Hotel staff friendly and helpful
paul, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Very average
Rooms were not great and not as good as it looks in the photos. Rooms are very basic and like a 3 star hotel. Bed was not comfortable. There were stain on the carpet. Our room wasn't cleaned until i had asked reception at 6pm. Overall i would say it was a 3 star experience.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Bryan, 2-night trip
Verified Hoteles.com guest review

2/10 Poor

It is a grand old hotel, but run down. Not maintained, nor remodeled, service below any acceptable level.Understaffed.
architect, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Carlo A., 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

George, 1-night trip
Verified Hoteles.com guest review