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Best Western Sovereign Hotel -

2.5 star property
Property with indoor pool, near University at Albany

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Reception
Lobby
Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, iron/ironing board, free cribs/infant beds
Nestled near the University at Albany, Best Western Sovereign Hotel - offers a warm welcome with breakfast, an indoor pool, and a sauna. Connect to in-room WiFi or work out at the gym. Guests appreciate helpful staff who are happy to assist with meeting spaces and area shuttle.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Connecting rooms available
  • Pet friendly
  • Free breakfast
  • Laundry facilities

Main amenities (12)

  • 192 guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free airport shuttle
  • Fitness center
  • Sauna
  • 24-hour business center
  • 10 meeting rooms
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

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The price is $116
$133 total
includes taxes & fees
Apr 27 - Apr 28
Courtyard by Marriott Albany Airport
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About the neighborhood

Map
1228 WESTERN AVENUEALBANY, Albany - Ny, New York Area - Ny

What's nearby

  • University at Albany - 7 min walk - 0.7 km
  • Crossgates Mall - 3 min drive - 3.1 km
  • Colonie Center Mall - 5 min drive - 5.5 km
  • Albany Medical Center - 8 min drive - 5.8 km
  • MVP Arena - 9 min drive - 7.2 km

Getting around

  • Albany Intl. Airport (ALB) - 9 min drive
  • Schenectady, NY (SCH-Schenectady County) - 23 min drive
  • Hudson, NY (HCC-Columbia County) - 40 min drive
  • Albany International Airport Station - 9 min drive
  • Albany-Rensselaer Station - 12 min drive
  • Schenectady Station - 17 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Dave's Hot Chicken - ‬2 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪City Line Bar and Grill - ‬4 min walk

About this property

Best Western Sovereign Hotel -

Best Western Sovereign Hotel - puts you just a 5-minute drive from University at Albany and Crossgates Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. A free airport shuttle and a sauna are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle during limited hours*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 10 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15 per stay

Pets

  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Albany Best Western
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Best Western Sovereign Hotel - Property
Best Western Sovereign Hotel - Albany - Ny
Best Western Sovereign Hotel - Property Albany - Ny

Frequently asked questions

Is there a pool at Best Western Sovereign Hotel -?

Yes, there's an indoor pool.

Are pets allowed at Best Western Sovereign Hotel -?

Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night.

Is parking offered on site at Best Western Sovereign Hotel -?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by Best Western Sovereign Hotel -?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Best Western Sovereign Hotel -?

You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Best Western Sovereign Hotel -?

No, this property doesn't have a casino, but Rivers Casino & Resort (18-min drive) is nearby.

What is there to do at Best Western Sovereign Hotel - and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the property's other amenities, which include a sauna and a fitness center.

What's the area around Best Western Sovereign Hotel - like?

Best Western Sovereign Hotel - is located a short 7-minute walk from University at Albany.

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Best Western Sovereign Hotel - Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

8-night trip

2/10 Poor

Hotel closed but nobody told us

Find out the hotel had closed the day we tried to check in. Had to scramble to find new accommodations. No one called or emailed to tell us hotel had closed. Ridiculous.
1-night trip

2/10 Poor

Lack of courtesy

We made a reservation in October 2017 and nobody told us that the hotel has been closed. After driving for five hours, we found out, late at night, on a freezing winter day, that there is no place for us to stay. Thanks to the wonderful staff from Orbitz, we were able to get a room at the nearby Hampton Inn.
Liviu-Lee, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Unfortunately this hotel closed last month and I was not notified. I actually received a confirmation of my reservation a few days before my intended stay - when I arrived for my stay on Christmas night I learned that the hotel had closed.
Karen, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Ferme

Hôtel fermé et placardé Rendu sur place pour rien Expedia à trouver un nouvel hôtel pour nous
3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice location

Good location, continental breakfast included in price. Front desk receptionist was friendly. No complaints. Worth the money.
TJ, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Worst hotel I've stayed in

It was a terrible experience. As a Travel Agent who has stayed in hotels from 3 Stars to 5 Stars I've never had a stay as unviting as this hotel. I was part of a group so we booked about 5-6 rooms. To start, the card the get into our rooms didn't work, the maintence guy had to escort us to our rooms and let us in manually, the entire just had a gloomy setting, there were no wash clothes in the rooms, we were told there were no clean ones so we had to call the second day to get some. Venting machines weren't working, hotel shuttle wasn't working so we had to keep calling ubers. BreKfast was just done wrapped sandwiches which I passed on. We were told there was an issue with the kitchen. Lobby and breakfast area was cold...no heat
Michelle, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

My stay was ok, though I was constantly harassed by little flies in my room. I killed about 15 of them for my 3 day stay. I do not know where they were coming from. Otherwise this hotel is ok, pretty quiet and close to interstate highway.
Yuriy, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Don't stay here

When I arrived at the first room that I was given I was surprised to find the door ajar. When I went in the lights were on, the bed was rumpled and the toilet was running as if someone had just flushed and exited the room. I went back to the front desk and alerted them and was assigned a new room. In the new room, the fitted sheet did not seem to fit and was raised up on one side. Strings were hanging out of the mattress and the fabric covering on the side of the mattress appeared loose. As I pulled on it I discovered that it was not sewn down or secured to the mattress at all and that the springs of the mattress were visible and protruding. When I went to shower in the morning I found that the shampoo bottle was only half full, as if I had been given the left overs from another patron.
SP, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Find another hotel

Not well maintained, not clean. Carpet was torn, rooms extremely small, no exhaust fan in bathroom. On site bar/restaurant closed, yet still shows on website. Just not a nice hotel.
Leslie, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Was expecting better for BW.

Was expecting better.... I booked this BW primarily for the indoor pool and location. Indoor pool was out of service. Had no view from the window in my room. Window blocked most the way up and had little natural light. Did not get our wake up call the next day. Requested a quiet room away from noise and traffic....got a room with loud humming in the morning. Not sure what that was. Did not feel like a BW brand to me. Disappointed. Would go with a cheaper hotel next time.
karen, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Megan, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Nice place to stay

Very friendly staff and accommodating. Room was clean, and comfortable.
Becc, 2-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

The hotel wasn't really clean. Hallways were very dirty and old.
Aaron, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel is clean, service is nice, I only put 4 because they didn't open a bar for Saturday night.
1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

I reserved a room with 2 queen beds for 2 adult 2 children and my room was changed to a 1 queen bed with a cot. The CSR was nice to put us in a king bed but it was still not what I reserved!
1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Don't let the pictures fool you.

Advertised pool but when we arrived pool was closed for the two days we were there. Pictures show clean and nice looking hotel. The hotel is dingy. Went to take showers and there werent any wash cloths. They brought us the floor mat cloths and said "we are really f-ing up" Didn't stay the 2nd day.
1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Property has been sold and is closing. Upkeep looked it.
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good

Good service, good breakfast!
E D, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Decent

Not bad needs to be upgraded stuff showing its age , overall good hotel for the price
1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Needs a little upgrade.

Needs a little upgrade, beds and pillows, but all in all a good stay. Breakfast was good.
ANTONIO, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Location is close to the campus at UAlbany

The front desk did discount my room. My mattress had a valley in the middle which made sleeping difficult. Makeup was on the bed sheets & the bathroom sink was loose.
Darlene, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Close to Cityline Grill.

Went to see a morning shows live broadcast. Everything was fine. Nothing fancy, had a fridge and Microwave. For the price it was a great value. Staff were all very friendly and polite. The pool is older but clean. The shower had plenty of hot water.
Dave, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excellent service received et on Linda at front conter.
Eileen, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

richard, 1-night trip