staff was great, even though they were out of some complimentary like toothpaste or extra, they did go out of their way to try & find some for us, Ice machine on main floor was not working not sure about other floors, maybe some newer carpet & dining seating would help, I sat in a bench seat for breakfast & sunk down due to it being broke down, maybe go to queen beds & lower them some, if your short or got back/leg problems the beds do set up pretty high from ground, other than that we had a very quiet comfortable stay & staff was very helpful & polite.