I want to start with the staff was wonderful for everything. The hotel itself could use some big updates, however. We were in a room on the 5th floor and our carpet felt damp at all times. The ice machines were broken on floors 3, 4, & 5. The toilet flushed very slowly and sometimes needed to be flushed more than once. The conditioner that was attached to the wall flew off the wall when I tried to use it. The television had to be turned off for a "reboot" twice. There was a strong smell of air freshener in the hotel lobby, and cigarette butts around the fire pit. The outdoor pool was very nice, but the pool's bathroom the light in the ladies room was out so it was very dark and there were no paper towels. But the staff was very friendly and the servers at the restaurant/bar (Beau, and some others) were incredibly accommodating to my husband and our 2 kids. Overall, we'd probably stay there again but the hotel could sure use some TLC from Marriot. They have the right people working there but it needs a big refresh and repairs.