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Burrstone Inn, Ascend Hotel Collection

3.0 star property
New Hartford hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is $113
$129 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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$165 total
includes taxes & fees
Nov 24 - Nov 25
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About the neighborhood

Map
1777 Burrstone Rd, New Hartford, NY, 13413

What's nearby

  • Utica College - 8 min walk - 0.7 km
  • Stanley Theater - 5 min drive - 4.6 km
  • Utica Memorial Auditorium - 6 min drive - 6.0 km
  • Utica Zoo - 6 min drive - 4.5 km
  • Mohawk Valley Community College - 8 min drive - 6.0 km

Getting around

  • Rome, NY (RME-Griffiss Intl.) - 20 min drive
  • Hancock Intl. Airport (SYR) - 57 min drive
  • Utica Station - 6 min drive
  • Rome Station - 19 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Located near a train station, Burrstone Inn, Ascend Hotel Collection is a great choice for a stay in New Hartford. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Beer Garden, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 2 AM
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children's menu
  • Pool toys

What to do

  • Pool table
  • Access to nearby outdoor pool

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (3792 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Grab bar in shower
  • Roll-in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Beer Garden - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night, plus a one-time cleaning fee of USD 50

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

Does Burrstone Inn, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Burrstone Inn, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Burrstone Inn, Ascend Hotel Collection?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Burrstone Inn, Ascend Hotel Collection?
Yes, dogs are welcome. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Burrstone Inn, Ascend Hotel Collection?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Burrstone Inn, Ascend Hotel Collection?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Burrstone Inn, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Vernon Downs Casino (21-min drive) is nearby.
What is there to do at Burrstone Inn, Ascend Hotel Collection and nearby?
Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool and a fitness center, as well as access to a nearby outdoor pool.
Are there restaurants at or near Burrstone Inn, Ascend Hotel Collection?
Yes, there's an onsite restaurant, Beer Garden.
What's the area around Burrstone Inn, Ascend Hotel Collection like?
Burrstone Inn, Ascend Hotel Collection is located a short 8-minute walk from Utica College. Travelers say this hotel is in a good location.

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Shawn, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Penny, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Big Chill
Amazing
Kenneth, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Jason, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Kyle, 4-night business trip
Verified Hoteles.com guest review

6/10 Good

Drains in sink and tub were very clogged. Dark Handprints on wall made it hard to trust that cleaning had been very thorough. Breakfast was good and people were nice.
2-night family trip
Verified Hoteles.com guest review

6/10 Good

We stayed in this hotel 4 months ago and it was fine. Not so much this time. First, we chose it because of the attached restaurant. Nice to be able to have dinner and a drink and not need to drive. However, the restaurant is no longer open on Sundays so we went out for food and brought it back to eat in the room while watching a football game. The food needed to be warmed, but the microwave was unplugged and the cord was behind the large console holding the refrigerator and microwave and could not be reached. Upon further investigation, there was just one outlet to handle all the appliances and a light-duty extension cord had been utilized. Even if the cord for the microwave could have been reached, there was no available outlet without unplugging something else. (photo attached - any electricians want to weigh in on whether their electrical set up is safe and meeting code?) We ate our food cold. The next morning, in the shower, the shampoo bottle mounted on the wall was empty. Not a big deal, but that should have been checked after the last guest. Now that I think about it, perhaps my 3-star rating was rather generous.
This is the wire arrangement intended to handle a microwave, refrigerator, coffee maker, and desk lamp. Looks unsafe to me.
1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

1-night trip
Verified Hoteles.com guest review

4/10 Fair

I checked into hotel and headed down to the restaurant for dinner. Food and atmosphere was great. Got back to room and noticed mold and moisture around an outlet. I called the front desk and they came up to look at it. Everything on the wall (tv, fridge, microwave ect.) was plugged into this outlet with a power strip. I was moved to another room which was a slight inconvenience but ok. Took a shower the next morning and there was very little pressure due to half of the water still coming out of the spigot. Tub also did not drain well. I stopped at the front desk at check out to ask them to have the manager call me about the issues and never received a call. The staff that was working was very nice and apologetic.
Kimberly, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jinghan, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Charles Hutchinson, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Lindsay, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

I enjoyed my stay. I stayed 3 days, 2 nights. It was a weekend. Nice pool area. Clean room. There was a random wet spot in the middle of the room on the carpet. Couldn’t figure out where it was coming from. It did dry up eventually though. Also the phone was not working for some reason. So I could not call down using the room phone to front desk, I had to use my own personal cell phone.
ZARAH, 2-night trip
Verified Expedia guest review

2/10 Poor

The waffle maker. The pool was filthy and the restaurant was not in full service with no wait staff and only a bartender. After waiting 25 minutes we were told "I am all alone so I do not know when I will get to you,"
Daniel, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Good overall Value and Location.
This was a nice location. Definitely a nice change from the corporate chain type hotel. The Pub/Bar was good! with Kareoke and $.50 wings ( which were dry and obviously prepared well in advance, but hey what do expect for $.50!) Otherwise a good value! I drive a Tractor trailer so accessibility is key for me. I did have to run over a few curbs to get around the building to park but nothing crazy. There were other truckers there so this seems to be a good choice for my industry. Will keep this in mind for future trips in the area.
Glen, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

1-night family trip
Verified Hoteles.com guest review

6/10 Good

Not the best this time around
This time around was not the best. My Keurig machine is broken. There was a huge spider in the bathroom. There’s hair from previous people in the bathtub. Didn’t seem very clean this time around and the floor is completely wet so it was damp the whole time and my socks were wet.
1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great staff
Tae, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and well maintained beautiful
Christiana, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice, quiet location. Liked the breakfast and the restaurant.
Timothy, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Staff was great from front desk to restaurant, bathrooms dated need new showerheads —would stay again for a quick weekend getaway
Shannon, 1-night trip
Verified Hoteles.com guest review

6/10 Good

I love the location and cleanliness of the property. They’re very respectful as well. Only downfall was the sheets did not fit the bed well and kept coming off which was annoying.
April, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Lina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sara, 3-night trip
Verified Expedia guest review