A tranquil resort in the heart of Iceland, uniquely blending the charm of a Greenlandic town with beauty of the Kenyan wilderness.
Pros:
-Rooms: Clean, scandi minimalistic, spacious, with view of area. Baby-friendly & equipped with bathrobes.
-Breakfast: pastries, juices, milk /alternatives, fruit salad, falafel, cold meat, cheese, vegetables, oats, beans, sausages, bacon, egg, yogurts, and cereals.
-Afternoon Treats: Complimentary coffee/tea & pastries from breakfast
-Staff: Allergy-aware chefs and helpful staff, especially Dayyan
-Amenities: High chair, strong shower pressure, hot baths, and tunnel connecting buildings and baths
-Lounge Views: Stunning views on clear days
-Fair Service: Staff responsive to issues
-Extras: Complimentary tour and promising lunch menu (we didn’t have experience either)
Cons:
-Accessibility: No elevator to lower ground rooms in next door building.
-Room Features: No cot, subtle room numbers (someone walked into our room), lack of luxury touches, limited amenities (no luggage space, hanger area, chair, coffee table, TV, fridge; tiny bin; few hooks).
-Quality Issues: Loose bathroom light switch, streaky windows.
-Patio: No furniture, obstructed view by boulder wall.
-Dinner Buffet: Limited selection, very poor value for price.
-Customer Service: Rigid early check-in policy despite having a baby.
Despite these issues, the visit felt like a retreat & a unique experience, though the high price could be better justified with additional touches.