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Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel with restaurant and bar/lounge

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Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Exterior
Just minutes from the airport, Best Western Premier Richmond City Gateway offers a warm welcome with its American cuisine restaurant, The Victor Bar & Grill. Savor breakfast or dinner there, unwind by the seasonal outdoor pool or stay active at the gym. With free in-room WiFi and helpful staff that guests rave about.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Convenience store

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $95
$111 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Sofa bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Sofa bed
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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The price is $96
$112 total
includes taxes & fees
May 11 - May 12
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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.4 km
  • The National - 9 min drive - 10.2 km
  • Altria Theater - 9 min drive - 11.2 km
  • Greater Richmond Convention Center - 10 min drive - 10.9 km
  • Broad Street - 11 min drive - 12.0 km

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Victory Bar & Grill, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3778 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victory Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25 for adults, and USD 8 to 15 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 20 to August 25

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Premier Richmond City Gateway?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Premier Richmond City Gateway?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Premier Richmond City Gateway?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Best Western Premier Richmond City Gateway and nearby?

Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Best Western Premier Richmond City Gateway?

Yes, Victory Bar & Grill offers American cuisine.

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Best Western Premier Richmond City Gateway Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Shower
Vat
Air conditioning
Location

Reviews

10/10 Exceptional

Overall stay was great. Very friendly staff. Definitely will book again.
Temekia, 1-night trip

8/10 Very good

Great hotel in safe location

Great location and hotel, safe location and right outside of the main city of Richmond. Only issue we had was hotel staff still came into our room to clean it when we had the privacy sign on the door.
Doug, 2-night trip

10/10 Exceptional

Very nice

Clean and no strong scents. Pleasing and new. All staff are kind. If the location works for you, this is an economical nice stay
Malaina, 1-night trip

10/10 Exceptional

Definitely enjoyed the stay.
Joshua, 2-night trip

10/10 Exceptional

Mrs. Howell was amazing making sure my stay exceeded expectations….I will definitely be back
Sonya, 1-night trip

10/10 Exceptional

Great stay , peaceful …
Brandon, 1-night trip

10/10 Exceptional

Rooms were very clean and comfortable. The heat worked well in keeping us toasty as we watched the snow fall. A great price for the accommodation.
Korte, 1-night trip

10/10 Exceptional

Perfect for a nights slumber.
Kim, 1-night trip

8/10 Very good

Good but there was people smoking in the hallway

The stay was very good in the room, it was very clean, but I didn't like that at 2 in the morning there were people smoking marijuana outside my door and talking very loudly. The smell of marijuana was very intense and the people were talking very loudly.
Alejandra, 1-night trip

10/10 Exceptional

How friendly the staff was when I checked in.
Tina, 1-night trip

10/10 Exceptional

Great overall
Jordan, 3-night trip

8/10 Very good

I enjoyed my stay the hotel was very quiet. Plenty of parking space. The staff was super friendly and professional. I didn't get a chance to try the Mexican restaurant connected to the hotel. I would definitely consider revisiting the Best Western.
Janet, 3-night trip

10/10 Exceptional

Clean and nice
dave, 1-night trip

6/10 Good

Towels were very ruff
1-night trip

10/10 Exceptional

I liked the exceptional customer service.

10/10 Exceptional

Was a good stay
Andrew, 1-night trip

10/10 Exceptional

This property was very nice but, I have to tell you what stands out to me is the lady at the front desk. She was so awesome and friendly. She got us checked in and once we made it to our room, she called to make sure we liked our accommodations I’ve never had someone call to make sure we were happy. I don’t know her name but she was awesome!
Crystal, 1-night trip

10/10 Exceptional

I loved my stay everything was close and convenient
Autumn, 1-night trip

10/10 Exceptional

This hotel was the nbest
Joseph, 2-night trip

10/10 Exceptional

5 Stars

Check-in was super easy, my room was very clean. The bed was super comfortable. I had no issues whatsoever.
Cody, 2-night trip

8/10 Very good

Very quick overnight stay on a weekend. Check-in was smooth, the room was clean and comfortable. The bathroom (shower) was a bit dated, but otherwise a pleasant stay. Would recommend this hotel to others!
Megan, 1-night trip

10/10 Exceptional

Check in was easy and room was nice
Brandon, 1-night trip

10/10 Exceptional

The room was very clean and very quiet.
Rhonda, 1-night trip

10/10 Exceptional

Easy check-in process, The Room was clean and neat.
kelvin, 1-night trip

10/10 Exceptional

Spacious tastefully decorated room, very clean

Lovely spacious room, tastefully decorated modern with wood like floors. Large bathroom. Staff went out of their way to be helpful
Laurence, 1-night trip