DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Hotel with spa, near Chester Zoo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Front of property
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes
Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Spa
  • Free parking
  • Restaurant
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • 24-hour room service
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
Feel at home
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is $85
$102 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 1.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 1.1 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 1.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 3 min drive - 3.4 km
  • Chester City Walls - 4 min drive - 3.5 km
  • University of Chester - 5 min drive - 3.5 km
  • Chester Cathedral - 5 min drive - 3.9 km
  • Chester Racecourse - 5 min drive - 4.2 km

Getting around

  • Chester (CEG-Hawarden) - 23 min drive
  • John Lennon Airport (LPL) - 26 min drive
  • Manchester Airport (MAN) - 32 min drive
  • Chester Station - 4 min drive
  • Bache Station - 4 min drive
  • Ellesmere Port Station - 7 min drive

Restaurants

  • ‪Fish & Chips - ‬3 min drive
  • ‪The Lock Vault - ‬4 min drive
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪The Dee Miller - ‬16 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

At DoubleTree by Hilton Hotel and Spa Chester, you'll be just a 5-minute drive from Chester Zoo and Chester City Walls. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this eco-certified hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 219 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Golfing nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Segway rentals/tours nearby
  • Ziplining nearby

Working away

  • 7 meeting rooms
  • Conference space (2777 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • 100% renewable energy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 34
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Garden Room and Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 17.95 per person
  • Spa access is available for an extra charge of GBP 20 per day

Children & extra beds

  • Guests must contact this property in advance to reserve sofa beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind and solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

Also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Does DoubleTree by Hilton Hotel and Spa Chester offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel and Spa Chester?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel and Spa Chester?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel and Spa Chester and nearby?
Have fun with activities like horseback riding, mountain biking, and ziplining, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as a Turkish bath and a picnic area. DoubleTree by Hilton Hotel and Spa Chester also has a garden.
Are there restaurants at or near DoubleTree by Hilton Hotel and Spa Chester?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Hotel and Spa Chester like?
DoubleTree by Hilton Hotel and Spa Chester is located a short 17-minute walk from Skate Academy.

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Stuart, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Mixed
Cons - Took 35 minutes to check in , walls are very thin , could hear the couple next door going at it and then showering and using the bathroom , towels in my room had stains. Pro- Nice area and building , complimentary drink on arrival , cookies once checked in , comfy bed
Michael, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nice room but there wasn’t enough towels and gowns for the amount of people. We also didn’t get offered a cookie when we arrived.
Laura, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

dave, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Alicia, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Customer service issues
First was the reception lady who assisted my check in, it was terrible because i feel that i am not welcome to the place. No greetings and is not approachable. but when I finished she politely greeted other guest next to me. (White guest). Same happened when i had my breakfast a different lady who's in the front desk of restaurant. It seems that they are only pleasant with white people . The customer service is terrible when it comes to me
Crismel, 2-night business trip
Verified Hoteles.com guest review

2/10 Poor

James, 1-night trip
Verified Hoteles.com guest review

6/10 Good

Good hotel but not for families.
Hotel is lovely, but got caught out by the 16 age limit for kids to use the pool. I understand the reasons why but this wasn't clearly indicated on the Hotels.com Web page. If it was we would have chosen the mecure down the road which is much cheaper and pool for all. Had 2 very disappointed kids.
Philip, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

sean, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

1 night in Chester
Short stay in Chester. Hotel is a little outside of the city centre but the rooms are really nice, as is the bar area. The gym is great and popular. Would definitely come back here.
Anthony, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Phil, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nia, 4-night trip
Verified Hoteles.com guest review

2/10 Poor

Paul, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nice location close to city centre.. good amenities & quality as expected from a reputable chsin
chris, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Jack, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Gavin, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Great facilities and standard of accommodation for a reasonable price. Service at Breakfast is the only blight on our stay. We are awaiting management feedback after our formal complaint in check out as to how we were greeted.
Jon, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great staff, great hotel
Ryan, 2-night business trip
Verified Hoteles.com guest review

8/10 Very Good

ROBERT, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Staff and service feedback would have been excellent for reception staff but restaurant staff were absent from post for so long that we crossed the restaurant to a desk where the young lass in attendance was chatting to a colleague and laughed at us for approaching the wrong station. We came to realise that the person with whom she was chatting was the one absent from post when we arrived to dine. Very rude on both counts.
J, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Kirsty, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Our stay here was overall excellent, rooms clean and comfortable, outside areas very good weather permitting, bar and restaurant very good and reasonably priced. Excellent location for visiting Chester and of course the Zoo.
Graham, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Kirsty, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Note the swimming pool is viewed as part of the spa so you are charged £20 if you just want a swim. Bit cheeky to be honest. Stayed in many hotels and none charged extra for use of the pool. Room too hot and air conditioning obviously set to limit too high!
Rob, 1-night trip
Verified Hoteles.com guest review