2/10 Poor
Jun 30, 2021
Don't book, it's a scam!
Don't book this hotel, it's a scam! When we arrived at the property, they did not accept our confirmed and pre-paid (!) booking because they said they don't collaborate with hotels.com. We had to leave as the hotel was fully booked. We never got a refund, neither by the hotel nor by hotels.com. Also, when we asked for a written confirmation that there is no collaboration with hotels.com, the hotel manager refused and started being really unfriendly.
Noemi
Noemi, 3-night trip