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Altos Hotel

3.5 star property
Hotel with indoor pool, near Central Market

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Photo gallery for Altos Hotel

Lobby
Restaurant
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Business center
Restaurant
In the heart of Phnom Penh City Centre, Altos Hotel offers a tranquil retreat with a library and relaxing spa services. Take advantage of free in-room WiFi, unwind at the indoor pool or gym, and enjoy convenient amenities like dry cleaning/laundry services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Children's pool
  • Room service
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Separate dining area
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $32
$40 total
includes taxes & fees
Mar 5 - Mar 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Private bathroom
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Renovated in 2020
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (27)
The price is $39
$48 total
includes taxes & fees
Feb 25 - Feb 26
Residence 110
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About the neighborhood

Map
No.85, Street 19 Corner 118, Phnom Penh, Kandal

What's nearby

  • Royal Palace - 7 min walk
  • Central Market - 8 min walk
  • National Museum of Cambodia - 9 min walk
  • Phnom Penh Night Market - 11 min walk
  • NagaWorld Casino - 3 min drive

Getting around

  • Phnom Penh Intl. Airport (PNH) - 29 min drive
  • Phnom Penh Railway Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fatboy Sub & Sandwich Shop - ‬4 min walk
  • ‪Oyster House 2 - ‬2 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬5 min walk
  • ‪Nimol Restaurant - ‬2 min walk
  • ‪Hour Yin Noodle Shop - ‬4 min walk

About this property

Altos Hotel

Altos Hotel puts you in a great location, within just a 10-minute walk of Riverside and Royal Palace. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an indoor pool, a bar/lounge, and a fitness center.

Languages

Chinese (Mandarin), English, Japanese, Khmer

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Roll-in shower
  • Accessible bathtub
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

Policies

This property accepts credit cards and cash.

Also known as

Altos Hotel Phnom Penh
Altos Phnom Penh
Hotel Altos Hotel Phnom Penh
Phnom Penh Altos Hotel Hotel
Altos
Hotel Altos Hotel
Altos Hotel Hotel
Altos Hotel Phnom Penh
Altos Hotel Hotel Phnom Penh

Frequently asked questions

Does Altos Hotel offer free cancellation for a full refund?

Yes, Altos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Altos Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Altos Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Altos Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Altos Hotel?

Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.

What are the check-in and check-out times at Altos Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

Is there an onsite casino at Altos Hotel?

No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.

What is there to do at Altos Hotel and nearby?

Altos Hotel has an indoor pool and a fitness center.

Are there restaurants at or near Altos Hotel?

Yes, there's an onsite restaurant.

What's the area around Altos Hotel like?

Altos Hotel is in Phnom Penh City Centre, a short 4-minute walk from Riverside and 7 minutes' walk from Royal Palace.

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Altos Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Good

Worn down and not clean rooms, nice staff
Rooms were worn down, and not very clean, and there was a bad smell. Comfort was okay, however staff was nice and location was also fine.
Christian, 1-night trip

6/10 Good

The property is okay; situated close to the night market, royal palace and the river front. The AC & frigerator worked great, but the bathroom was dated. It does get noisy at night as the hotel was right across from an open bar/live singing restaurant. The price is right for the place though; safe a decent place to stay.
VIPHANPHONE, 4-night trip

8/10 Very good

Sleeping giant!
This presents as an old fashioned seventies hotel with a minimum of trendy add ons,but oozes space.The staff are charmimg and helpful in a very quiet environment.It has an exercise room with a potentially functional weights machine ,cycle,stepper and cardio machine.With a little effort it could be a winner.The pool is ok for kids and really a waste of space. Short walk to the heart of the action.
Geoffrey, 2-night trip

8/10 Very good

The second floor appears to have been office at some point and it's in disrepair at the moment but that had nothing to do with the rooms. My room was great, ac was strong
mica, 3-night trip

6/10 Good

If you have to, but I wouldn’t do it again
The hotel is ok for the price, the rooms had no hot water, warm at best. Beds are hard and uncomfortable, we had to stay in Phnom Penh for two extra days and they accommodated us easily, lots of local families stay in the hotel with the associated noise carrying throughout the hotel. There is a pool/spa. It it is in a room off the foyer and honestly was as unappealing as you can get
Adrian, 2-night trip

4/10 Fair

Not as the pictures!
Locked in hotel room, had to call reception to lock me out. Next day I wanted to take something quick from my room but couldn't get in. Staff tried their best and were very helpful. Had to downgrade to another hotel room because of the locks. Just feel bad that the staff have to go through this with more guests. The hotel is worn out, stains on carpets, furniture is broken, tiles cracked, bad old repairs and it smells. Probably because it is hard to clean and needs maintenance. I know this is only a 3 star hotel and you can't expect the best quality but they are doing maintenance in the building on one side of the hotel and the school is on the other side. The beds are hard and uncomfortable. would definitely go for another hotel next time. I couldn't get my refound on this.
Bram Olof, 3-night trip

6/10 Good

I booked a deluxe room, staff gave me another room, smelled, toilet didn’t work. I complained to the staff to match my booking description, then he changed to another room much bigger, but the shower either too hot or too cold, not regulated. We complained about no one seemed to care.
Vichet, 4-night trip

6/10 Good

Mon sejour
Dans l'ensemble pas trop mal mais tres brillant par les clients la nuit propreté tres aléatoire
fabrice, 3-night trip

8/10 Very good

Accueil super, à l’écoute des clients,
Joelle, 3-night trip

10/10 Exceptional

Simon, 3-night trip

8/10 Very good

Kok Phiev, 3-night trip

10/10 Exceptional

Kok Phiev, 2-night trip

8/10 Very good

Kok Phiev, 1-night trip

10/10 Exceptional

Kok Phiev, 2-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Kok Phiev, 1-night trip

6/10 Good

直接話する時のスタッフの対応は良いのですが、足らないところなどはこちらからの要求を何度か伝える必要がありました。私の部屋ではシャワーの温度調節が難しく、かなり時間がかかりました。アメニティは必要最小限の物はあります。Room Cleanerのスタッフに英語で要求(スリッパの追加など)の書き置きを残しても伝わらなかった。この価格であれば妥協しなくてはならない事だとも思います。
TAKAYUKI, 10-night trip

4/10 Fair

コロナ前の最初の頃はよかったが、今回サービスがかなり低下した。周囲の騒音がひどく､部屋を変えてもらった。
Kiyoko, 2-night trip

4/10 Fair

Yong, 6-night trip

10/10 Exceptional

The breakfast was a winner. Lots of healthy choices and daily soup. Eggs anyway you want!
4-night trip

6/10 Good

Good budget hotel
Very friendly and accommodating staff. A little run down in the bathroom area. Water didn’t drain from shower properly. Don’t even bother with the pool or fitness areas- just an afterthought tacked into a corner of the lobby. But the location and price are great. If you’re on a budget and don’t mind some minor inconveniences, it’s good enough.
David, 6-night trip

6/10 Good

8-night trip

8/10 Very good

3-night trip

8/10 Very good

air-conditioner n TV have some problem at this week, but the room is big n tidy and clean. The worker n the receiption is very nice n helpful. Traffic is convience. also very close to two market like central market n russian market.
3-night trip

4/10 Fair

Unfortunately I encountered a few issues during my stay: 1) The treadmill kept cutting out during my workout. I had to restart it 3 times before calling it. This won't affect everyone, but good to note for those it will. 2) I was "upgraded" upon check-in, to a room that had 2 twin beds rather than my preference of a double. It also transpired that I was right next to works, which started at 11pm. I immediately asked to be moved and, credit where it's due, I was. 3) Unfortunately the room that I was moved to was right above a late bar, so music played into the night - not sure which is the lesser of 2 evils. 4) The drain in my second room made a strange gurgling sound, without anything in my bathroom being used.... 5) On my last day, I headed up to breakfast at 6.20am as I was catching an early bus but nothing had been laid out except for the cereal, even though breakfast starts at 6am. Although I was able to walk to all the sites I wanted to see, I wouldn't stay here again based on my experience.
Ciara, 3-night trip