We had an unsettling experience while there. We had just checked in, and were having a nap when someone on the staff knocked and opened the door simultaneously! After jumping up and yelling at them, they said they were there to give us water? Unacceptable! We had just checked in, and so never dreamed we would need to put the do-not-disturb sign on the door. Further, the door has NO alternative lock other than the digital lock, so there's no way to keep staff out other than a door hanger. If the staff had knocked and then waited for a response it would have been inconvenient, but to come right on in is TOTALLY UNACCEPTABLE.