4/10 Fair
Nov 17, 2024
Do not recommend
Pictures do not represent the actual condition of the property.
When I checked in they checked me into the wrong room in their system. Within 20 minutes of checking in another couple tried to enter my room and they were checked into the same room. Then housekeeper tried to enter my room. I called the front office for them to tell me they had me listed in a different room. No apology or anything.
The rooms are very worn down. Toilet was cracked. Shower head falling off and wouldn’t stop dripping. Pillows are way past expiration date and very uncomfortable. Mattress also needs replacement. I would not recommend and will not stay again.
Verified traveler
2-night family trip
Verified Hoteles.com guest review