John F. Kennedy Intl. Airport (JFK) - 57 min drive
Grand Central - 42 St. Station - 18 min walk
New York W 32nd St. Station - 21 min walk
Penn Station - 22 min walk
50 St. Station (Broadway) - 2 min walk
7 Av. Station (E 53rd St.) - 2 min walk
50 St. Station (8th Av.) - 4 min walk
Restaurants
Ellen's Stardust Diner - 2 min walk
McDonald's - 1 min walk
Shake Shack - 2 min walk
Beast & Butterflies - 1 min walk
Gallagher's Steak House - 1 min walk
About this property
M Social Hotel Times Square New York
M Social Hotel Times Square New York features a rooftop terrace and puts you just steps from Broadway and Broadway Theatre. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: 50 St. Station (Broadway) is 2 minutes and 7 Av. Station (E 53rd St.) is 2 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
Hotel size
480 rooms
Arranged over 33 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking nearby (USD 55 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 40.16 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 13.5 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Parking
Parking is available nearby and costs USD 55 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
Also known as
New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York
Frequently asked questions
Does M Social Hotel Times Square New York offer free cancellation for a full refund?
Yes, M Social Hotel Times Square New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at M Social Hotel Times Square New York?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at M Social Hotel Times Square New York?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at M Social Hotel Times Square New York?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at M Social Hotel Times Square New York and nearby?
M Social Hotel Times Square New York has a fitness center and an arcade.
Are there restaurants at or near M Social Hotel Times Square New York?
Yes, Beast & Butterflies offers American cuisine.
What's the area around M Social Hotel Times Square New York like?
M Social Hotel Times Square New York is in Manhattan, a short 2-minute walk from 50 St. Station (Broadway) and 4 minutes' walk from Times Square. Travelers say the area is very central and good for sightseeing.
M Social Hotel Times Square New York Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
Nov 17, 2024
Unfriendly check in
Not great at time if check in ,the female employee not friendly ,She treated me with clear racism.i show her my confirmation number for reservation and my passport photo but refused tell I give her the passport and aske me to step out the line to serve people behind me although I came from long trip and was tired ,my shape not good in front of others ,next day the manager try to contacted me to apologised for what happened ,promised to return some of my deposit but tell now I didn't received any thing tell now !!!
haifa
haifa, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 17, 2024
Herbert
Herbert, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 16, 2024
Nice boutique hotel with awesome location in NYC. I was bummed no in-room coffee but that was really the only downside. Staff were great, & on-site bar and restaurant is really good!
Terry
Terry, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 15, 2024
We had a great stay. Hotel is near all the right spots on time square. But for a hotel if its size there was no water in the room and a kettle or coffee maker. To their credit the kettle was provided when we asked. Elevators could do with some high standard of servicing. It’s abit unnerving to have a creaking elevator and you are on the 32nd floor. Overall we had a great time.
Eric
Eric, 3-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 13, 2024
Rachel
Rachel, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 13, 2024
Jon
Jon, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 11, 2024
Ray
Ray, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 10, 2024
Heidi
Heidi, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 10, 2024
Loving staying at M Social - great hotel. Clean, friendly and convenient.
Melissa
Melissa, 2-night family trip
Verified Hoteles.com guest review
6/10 Good
Nov 9, 2024
Patrick
Patrick, 2-night business trip
Verified Hoteles.com guest review
4/10 Fair
Nov 8, 2024
Mark
Mark, 4-night trip
Verified Hoteles.com guest review
4/10 Fair
Nov 8, 2024
do NOT stay here
I do NOT recommend this hotel. We were charged a very large fee because a “smoke sensor” detected smoke. No one in my party smokes, at all. The hotel staff says they cannot do anything about it, and its a 3rd party company that uses the sensors. Theres dozens of similar reviews like this on google as well. Be warned.
Jacob
Jacob, 4-night trip
Verified Hoteles.com guest review
4/10 Fair
Nov 5, 2024
The hotel location is great but the room itself was not worth what we paid ( average of $440 per night for a Friday to Tuesday stay). The room was small which was ok but there were no places to put items, especially in the bathroom. Very noisy. Elevator sounds and plumbing sounds starting at 6 am or earlier. The room was dimly lit. There was no bathroom fan so the room was quite humid after a quick shower. Staff were pleasant and the location is great but the two seperate elevator banks made things awkward at busy times in the morning.
Brian
Brian, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 31, 2024
Eoin
Eoin, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 31, 2024
Nice Hotel, Friendly Staff
Overall, I was satisfied with my stay. The staff were very courteous and I was especially impressed with the baggage concierge. Very friendly guys. The cost for the room was pricey so I was surprised to see that there was no coffee pot in the room. The rooftop patio off the lobby is a big draw here, as well. It's a great place to sit and see the city below. Very tight shower entry. I'm a big and tall guy and, though I had enough room to get in, it was close. I once stayed in a hotel with this same shower door design and its entry was even smaller.
Rex
Rex, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 29, 2024
Best location
Great location on Broadway, in walking distance from many attractions. Roof top bar view of Times Square was gorgeous.
Verified traveler
4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 29, 2024
Would stay here again!
Our room had plenty of space, a great view of Times Square as well as a partial view of the Hudson. All of the staff were welcoming, friendly and helpful. The hotel was very clean, the bed comfortable and the balcony and lounge area were excellent.
Lisa
Lisa, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 28, 2024
HARLAN
HARLAN, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 27, 2024
Kay
Kay, 4-night trip with friends
Verified Hoteles.com guest review
6/10 Good
Oct 23, 2024
Depends what you are looking for
I was in town for a business trip, location was perfect. What I did not realize that they have a DJ Thursday night till 11pm. The place is very hip and great for youngsters, influencers. I am old and boring :-) . Still hard to adjust to NYC prices of nearly $500 a night, you don't get much. After calling front desk about the noise ( we were on 14th floor and DJ on the 10th) , they said music will stop at 11pm and we will be credited $80 back.
Julia
Julia, 2-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 21, 2024
Arrived before check in time and they let us check in and drop off our bags. Room was clean and maintained throughout our stay. Will be visiting again.
Matilde
Matilde, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 20, 2024
Jalel at front desk is awesome.
Steven
Steven, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 19, 2024
Brent
Brent, 3-night trip
Verified Hoteles.com guest review
6/10 Good
Oct 16, 2024
One step above a holiday inn
This hotel is no frills. I paid a crazy rate due to fashion week so relative value was not there. If you just need somewhere to crash, it’s fine. Service is fine. Bed is fine. Towels are old and rough. Don’t expect amenities or anything beyond somewhere to sleep. Which at normal rates, is fine here. You get what you pay for.
The few big knocks I have:
1) room service was AWFUL. Ordered an omelet and I could tell it was boxed egg-like product. Bread was cheap loaf. Coffee was instant. It was terrible and very over priced.
2) asked for late check out which they granted an hour, only to then have someone bang on my door as I was trying to sleep a little longer after a crazy delayed flight.
3) the destination charge for a hotel that has zero to offer is just offensive.