MyLINE relax complex

3.5 star property
Almaty District hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MyLINE relax complex

Billiards
Dining
Dining
Interior detail
Indoor pool

Reviews

2.0 out of 10

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
LED TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Signature Apartment, Private Pool

Highlights

Separate dining area
Separate sitting area
Private plunge pool
Private spa tub
Air conditioning
Heating
Connecting rooms available
LED TV
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Map
Bayimbet Maylin Street 37A, Astana, 010000

What's nearby

  • Hazret Sultan Mosque - 4 min drive - 3.9 km
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 3.9 km
  • Kazakhstan Ministry of Foreign Affairs - 6 min drive - 5.5 km
  • Bayterek Tower - 7 min drive - 5.8 km
  • Astana Arena - 12 min drive - 10.5 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive
  • Astana Railway Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Osoba - ‬8 min walk
  • ‪Döner City - ‬14 min walk
  • ‪Babi Cafe - ‬13 min walk
  • ‪Пицца Блюз - ‬19 min walk
  • ‪Prime Grill Astana - ‬11 min walk

About this property

MyLINE relax complex

MyLINE relax complex is a great choice for a stay in Astana. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a spa tub, a sauna, and a steam room.

Languages

English, Russian

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 10:00 AM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of RUB 3000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 AM

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.

Also known as

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Frequently asked questions

Does MyLINE relax complex offer free cancellation for a full refund?
Yes, MyLINE relax complex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MyLINE relax complex?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 AM.
Are pets allowed at MyLINE relax complex?
Sorry, pets aren't allowed.
Is parking offered on site at MyLINE relax complex?
Yes, there's free self parking.
Is airport shuttle service offered by MyLINE relax complex?
Yes, an airport shuttle is available. The charge is RUB 3000 per vehicle one-way.
What are the check-in and check-out times at MyLINE relax complex?
Check-in start time: 10:00 AM; Check-in end time: midnight. Check-out time is noon.
What is there to do at MyLINE relax complex and nearby?
MyLINE relax complex has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near MyLINE relax complex?
Yes, there's an onsite restaurant.

MyLINE relax complex Reviews

Reviews

2.0

8.0/10

Cleanliness

2.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Poor

Loud music all night, really ?
First of all: None of the staff speaks english. Okay, I seak a little russian, fine. There was very loud music in the nightclub that belongs to the hotel, playing till 5am in the morning. It was impossible to sleep. When asking for earplugs, I had to call 3 times. (By the way: Room service orders forgot the cutlery and brought wrong water - okay, can happen.) In the end, after complaining that it was impossible to sleep, a young guy at the counter told us: "Yes but you have to respect that we're also a nightclub, and there the music needs to be loud." What the hell... Last thing: The offer says the spa is included, which is NOT. you have to make exclusive reservations for an extra price. I feel really bad for the kind people that made our stay quite lovely the last time, but this time the staff - and the music - was just a pure failure. very disappointing. All in all, the rooms are very very comfortable and look beautiful. I just wish the staff from this stay would get a proper training.
Nikita, 1-night romance trip
Verified Hoteles.com guest review