This hotel is above SPAR supermarket and be prepared to carry your luggage up to first floor, and even second floor depending on room allocation, after a 20 min hike from the railway station. The hotel is on a busy tram network with three roads converging. The rumble of trams from 4.30am till past midnight is nearly constant although the window system does block out traffic noise. The hotel literally vibrates as the trams go by.
An hour after check in to Room 7, mid evening our electronic room key didn't work, we were given a manual key. We then found that there was no power or lights, electrician called, fixed it, only for it to fail at midnight. Next morning electrician came again, replaced a part, failed again and by lunchtime next day when a room became available we moved to Room 4. No more problems, however, when checking out after 4 nights, we met a couple who were allocated Room 7 after us, and had issues.
Redeeming features are good breakfast, as the reception is transformed over night into a good breakfast buffet spread. The hotel location is good for getting to the main square, many eateries, etc.
Sadly due to the earthquake in March 2020, the cathedral, some museums, etc were still closed and being repaired. Also several other buildings were undergoing rebuild and repair.
We had an unfortunate experience with the electrics, which clouded our stay, but overall this is a reasonable hotel, good breakfast, good size rooms, good location.