TUI SUNEO Kenzi Europa

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Agadir Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Kenzi Europa

2 outdoor pools, free cabanas, pool umbrellas
Aerial view
Reception
Bar (on property)
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Free water park
  • Free children's club
  • Free babysitting
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is $105
$120 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double or Twin Room

Highlights

Balcony
Outdoor play area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

Highlights

Balcony
Outdoor play area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

Double/Twin (2Ad+1Ch)

  • Sleeps 3

Single Room

  • Sleeps 1

Double/Twin

  • Sleeps 2

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Single With Balcony

  • Sleeps 1

Double/Twin (3Ad)

  • Sleeps 3

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About the neighborhood

Map
Boulevard 20 Aout B P 808, Agadir, 80000

What's nearby

  • Agadir Beach - 4 min walk - 0.3 km
  • Royal Palace - 14 min walk - 1.2 km
  • Casino Le Mirage - 16 min walk - 1.3 km
  • Agadir Marina - 4 min drive - 2.0 km
  • Souk El Had - 5 min drive - 3.8 km

Getting around

  • Al Massira Airport (AGA) - 39 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Wine Wine - ‬8 min walk
  • ‪La Promenade Beach - ‬6 min walk
  • ‪Kenzi Hotel - Mika sushi restaurant - ‬2 min walk
  • ‪English Pub - ‬4 min walk

About this property

TUI SUNEO Kenzi Europa

Placing you within a 5-minute walk of Agadir Beach, TUI SUNEO Kenzi Europa offers a private beach where you can enjoy free cabanas, beach umbrellas, and volleyball. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy, and mani/pedis. Serving international cuisine and offering garden views, The Valentino is one 2 restaurants. Other highlights include 2 spa tubs, a free kid's club, and a bar/lounge. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at TUI SUNEO Kenzi Europa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

Arabic, English, French, German, Spanish

At a glance

Hotel size

  • 236 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free babysitting
  • Children's games
  • Pool toys
  • Children's books
  • Bed rails
  • Stroller

What to do

  • Tennis
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Pool table
  • Private beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference center (732 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1978
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • 2 spa tubs
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Bathtub only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Kenzi Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Guests under 18 years old are not allowed in the spa.

Dining

The Valentino - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine.
Moroccan - Overlooking the garden, this restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Safes in guestrooms can be used for EUR 2.5 per day

Children & extra beds

  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 18 years old are not allowed in the spa

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Europa Kenzi
Kenzi Europa
Kenzi Europa Agadir
Kenzi Europa Hotel
Kenzi Europa Hotel Agadir
Kenzi Europa
TUI SUNEO Kenzi Europa Hotel
TUI SUNEO Kenzi Europa Agadir
TUI SUNEO Kenzi Europa Hotel Agadir

Frequently asked questions

Does TUI SUNEO Kenzi Europa offer free cancellation for a full refund?
Yes, TUI SUNEO Kenzi Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TUI SUNEO Kenzi Europa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at TUI SUNEO Kenzi Europa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at TUI SUNEO Kenzi Europa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at TUI SUNEO Kenzi Europa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at TUI SUNEO Kenzi Europa?
No, this hotel doesn't have a casino, but Shems Casino (7-min walk) and Casino Le Mirage (16-min walk) are both nearby.
What is there to do at TUI SUNEO Kenzi Europa and nearby?
Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. TUI SUNEO Kenzi Europa also has 2 outdoor pools, a 24-hour fitness center, and a sauna, as well as an arcade and a garden.
Are there restaurants at or near TUI SUNEO Kenzi Europa?
Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.
Does TUI SUNEO Kenzi Europa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does TUI SUNEO Kenzi Europa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around TUI SUNEO Kenzi Europa like?
TUI SUNEO Kenzi Europa is located near Agadir Beach in Agadir City Center, a short 14-minute walk from Royal Palace and 16 minutes' walk from Casino Le Mirage.

TUI SUNEO Kenzi Europa Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Holiday
The hotel was very nice it was being refurbished but what they had done was to a high standard the restaurant staff were very friendly the food was basic but there was a good selection and always served hot the only downside was the entertainment team there was nothing on during the day and evening entertainment was very poor considering there were 5 in animation team so we were very fed up especially in the evening
Joanne, 7-night family trip
Verified Hoteles.com guest review

2/10 Poor

Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!
Yassine, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Nassreddine, 6-night trip
Verified Hoteles.com guest review

4/10 Fair

Rooms not as expected
Yahya A, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Incredible experience! Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
Arnold, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Bernard, 6-night trip
Verified Hoteles.com guest review

6/10 Good

Jan-Olof, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Sinead, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Sarah, 6-night trip
Verified Hoteles.com guest review

10/10 Exceptional

This is the only hotel i have ever come back to. Excellent location Excellent staff Excellent animation team It felt like a big family Everything was in one place , unlike other hotels where everything is a long walk to get to. Beautiful gardens and walking areas to get away from things My din loved the water slides Once again THANK YOU
stephen, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Abdelwahab, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Had major concerns here
I rarely give a poor review but I had some concerns about this property. I stayed for one night. Pros: they were very accommodating for early check in which I appreciated very much. Close to beach. Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk. I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Mohammed, 3-night trip
Verified Hoteles.com guest review

6/10 Good

The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey. The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.
Verified Expedia guest review

4/10 Fair

Sabah, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Mahmoud, 2-night trip
Verified Hoteles.com guest review

6/10 Good

El, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Jacques, 4-night trip
Verified Hoteles.com guest review

8/10 Very Good

Helle, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

Soraya, 7-night trip
Verified Hoteles.com guest review

8/10 Very Good

It wasnt very clean
Ogun, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Will stay Stay Again June 2023
May 2023 - June 2023 We Just stayed 5 days at Kenzi Europa Hotel, Agadir. Wonderful Stay at Great Hotel. Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June. Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean. The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers. The room was very clean and housekeeping came every day to clean. The Breakfast is amazing in the morning, lots of variety. The Dinner is also very good again lots of variety. We did get charged for drinks at dinner because we were half-board but that was okay. The staff were very friendly and helpful, Muhammed Achraf was very helpful to us. Every time we had a problem or a query the front desk helped us. Hope to go again will family next week.
5-night trip
Verified Hoteles.com guest review

8/10 Very Good

Anaïs, 6-night trip
Verified Hoteles.com guest review

6/10 Good

It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
6-night family trip
Verified Hoteles.com guest review

6/10 Good

Average stay
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
Shanoor, 7-night family trip
Verified Hoteles.com guest review