Our recent stay at the coastal hotel in Naples offered a mix of delightful experiences and a few areas for improvement. The hotel's prime location provided stunning seaside views, which we enjoyed from our room and during breakfast. The proximity to the coastline also allowed for refreshing morning runs. The room, albeit not the twin room we initially requested, was well-appointed and spacious, meeting our needs with its cleanliness and amenities, including a fitness area and a sizable pool. Dining options around the hotel impressed us with their quality and reasonable pricing.
However, our check-in process did not meet expectations. Despite the offer of complimentary drinks, the delay in room readiness and the subsequent unfulfilled promise of a twin room were disappointing, especially after a three-hour wait. Additionally, while we anticipated the distance into the city and the associated taxi costs, it is something for future guests to consider when planning their stay. Overall, our experience was pleasurable, with the exception of the initial hiccup at check-in. We hope to see improvements in this area to match the high standards of the other services provided.