I arrived at the hotel between 5:00 and 6:00 PM, there was no one at reception, no one answered the bell, I had someone who knew the managers call him no answer. Waited 1 1/2 hours,no one showed up so we had to make other arrangements. This was a 2 hour drive causing us to miss seeing several historic sites we wanted to see. Even though this was a no refund booking, through no fault of ours we were unable to stay here. I want a full refund. This property shouldn’t be listed. I’ve never been to a hotel where there were dogs in the lobby and smelled of cigarettes. The pictures on the search site were very misleading. There was bird poop also in the lobby and the bathroom downstairs was filthy.