Comfortable and elegant! This lovely hotel is conveniently located in walking distance of very good restaurants, rental car office, and right across the street from the Royal Palace. With wi-fi, air conditioning, and an elevator, the hotel provided everything we wanted, but its true gems are the hard-working and dedicated staff who overwhelmed us with their kindness. The manager Viviana made sure we were comfortable during the extreme heat, and with her team at the front desk, especially Mariana and Emilio, all our questions and needs were taken care of.