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Nativa Hotel Tulum

3.5 star property
Escape to this beachside haven where tranquility meets convenience. Savor local flavors at the on-site restaurant and unwind amidst lush gardens.

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Photo gallery for Nativa Hotel Tulum

Exterior
Front of property
LCD TV, Netflix, streaming services
Front of property
Standard Cabin, 1 Double Bed (Bungalow) | In-room safe, iron/ironing board, free WiFi, bed sheets
Located near Tulum Beach, Nativa Hotel Tulum offers a tranquil retreat with free continental breakfast and a serene garden. Enjoy delicious meals at the on-site restaurant, Nativa, while staying connected with in-room WiFi. Helpful staff are always available to assist you.

Reviews

6.0 out of 10
Good

Popular amenities

  • Free breakfast
  • Air conditioning
  • Non-smoking
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant
  • Terrace
  • Air conditioning
  • Garden
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Coffee/tea maker
  • Cable TV service
  • Free self parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite, 1 Queen Bed, Garden View (Cenote View)

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 1 Queen Bed, Garden View (Cenote View)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Coffee/tea maker
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite, Garden View (Nativa Suite)

Exclusive Suite, Garden View (Nativa Suite) | In-room safe, iron/ironing board, free WiFi, bed sheets

Exclusive Suite, Garden View (Nativa Suite)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Cabin, 1 Double Bed (Bungalow)

Standard Cabin, 1 Double Bed (Bungalow) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Cabin, 1 Double Bed (Bungalow)

Highlights

Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Netflix
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed (Jungle Suite)

Deluxe Suite, 1 Queen Bed (Jungle Suite) | View from room

Deluxe Suite, 1 Queen Bed (Jungle Suite)

Highlights

Air conditioning
LCD TV
Separate bedroom
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Carretera Tulum-Boca Paila KM 8.5, Tulum Beach, Zona Hotelera, Tulum, QROO, 77766

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 17 min walk
  • Tulum Mayan Ruins - 17 min drive
  • Las Palmas Public Beach - 20 min drive
  • Playa Paraiso - 22 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬13 min walk
  • ‪Hartwood - ‬13 min walk
  • ‪La Taqueria - ‬3 min walk
  • ‪Arca - ‬12 min walk
  • ‪Wild - ‬8 min walk

About this property

Nativa Hotel Tulum

At Nativa Hotel Tulum, you'll be just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 11:30 AM. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

Nativa - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Nativa Tulum Hotel Tulum
Hotel Nativa Tulum Hotel
Hotel Nativa Tulum Tulum
Hotel Nativa Tulum
Nativa Hotel Tulum Hotel
Nativa Hotel Tulum Tulum
Esduma Nativa Hotel Tulum
Nativa Hotel Tulum Hotel Tulum

Frequently asked questions

Are pets allowed at Nativa Hotel Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Nativa Hotel Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Nativa Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Nativa Hotel Tulum and nearby?

Nativa Hotel Tulum has a garden.

Are there restaurants at or near Nativa Hotel Tulum?

Yes, there's an onsite restaurant, Nativa.

What's the area around Nativa Hotel Tulum like?

Nativa Hotel Tulum is located near Tulum Beach in Zona Hotelera, a short 18-minute walk from Sian Ka'an Biosphere Reserve and 17 minutes' walk from Ven a la Luz Sculpture.

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Nativa Hotel Tulum Reviews

Reviews

6.0

Good

7.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Poor

I work remote. I booked this place because they said they had WiFi. They did not have functional wifi when I got there. So I never checked in or even entered my room (it wasn’t ready yet). I grabbed my bag, when across the street to finish work and booked a different hotel. It’s been a week and Expedia still can’t reach the hotel to request a refund for my room. I guess they don’t have wifi nor do they answer the phone. Complete lack of integrity.
Daniela, 2-night trip

10/10 Exceptional

Excelente estancia.
La habitación con vista al cenote, está fenomenal. Aparte, tiene una mini alberca, que lo hace más especial. La verdad, una excelente estancia. La próxima vez, reservaré de nuevo aquí…pd: también el desayuno muy rico.
Francisco David, 1-night trip

10/10 Exceptional

1-night trip

6/10 Good

Breakfast was good, staff pretty friendly.
4-night trip

2/10 Poor

海沿いと表記されていたのに、海沿いじゃなかった。 嘘の表記がいくつかあった。
1-night trip

2/10 Poor

HORRENDOUS!!
There was no receptionist and we waited for 3 hours for a security guard to show up. In the mean time the housekeeping person was alleging that my prepaid reservation was NOT paid and they were trying to charge me for the room AGAIN. To add insult to injury, after having paid for a "suite", they put me in the lowest category possible as they had oversold the hotel. Nobody from reception showed up the entire day even though the person was allegedly on their way the entire afternoon. The housekeeping person said that I would receive a discount the following day. Surprisingly enough there was actually someone at reception that offered no apologies or seemed to give a rat's a$$ about my experience. He said he could not offer any kind of compensation and just simple did not care. The hotel is described as eco chic. I see the eco part but NOT the chic. The room is barely basic and there were ants in the bed. The worst experience I have ever had in México which is very surprising since I usually have exceptional service every where. HORRENDOUS!! Please avoid at ALL COSTS!!
Rafael, 1-night trip

10/10 Exceptional

We enjoyed our stay here! Our room was clean and comfortable. The staff was very nice and accommodating. We enjoyed talking with the staff and getting local recommendations. The location is a bit on the south end but we still felt very comfortable walking everywhere and there were great restaurants nearby. The small patio soaking tub was a nice touch to cool off. Would for sure stay here again! Thanks for the warm accommodations!
3-night trip

4/10 Fair

The Standard Cabin is very basic but everything works. The deck at the entryway is very small and barely functional. Inside the dark wood initially looks cool but there is barely any lighting so it is always dark. No place to hang any clothes. The beach is 1 minute away as the bird flies but beach access is tightly controlled. You will need to pay to get to the beach or sneak through a hotel. Breakfast was good. If you are a backpacker looking for a basic room it will work. We stayed one night of our 5 night reservation and forfeit the rest opting to stay at a nearby hotel on the beach.
5-night trip

10/10 Exceptional

1-night trip

2/10 Poor

Dishonest Management, Rooms that Flood & Mosquitos
The rooms leak/flood, there is a large stagnant mosquito breeding pond right in the center, and the management is atrocious. If you stay here DO NOT pay in advance, as they will lie and do anything to keep your money when you invariably check out early. STAY AWAY!!! You have been warned, this place has horrible reviews for a reason.
10-night trip

6/10 Good

1-night trip

10/10 Exceptional

Good hotel but it’s being closed and rebuilt
Good place overall reccomend
Ryan, 1-night trip

6/10 Good

Ok but too loud, had a nightclubs in the hotel blaring music until 6am.
Michael, 1-night trip

4/10 Fair

No recomendable
Mala experiencia sin estacionamiento sin alberca no acceso a la playa mala actitud del encargado
Juan, 1-night trip

10/10 Exceptional

Great Place to Stay
Had an amazing stay. Julia is awesome and always available.
Alex, 4-night trip

10/10 Exceptional

xc servicio de Mario y Pao
Excelente atención. No tiene playa pero algunas habitaciones con jacuzzi
MIGUEL ANGEL, 1-night trip

10/10 Exceptional

The room was beautiful and impecable, very inviting, elegant and quiet. And the staff goes above and beyond to make your stay perfect, I have nothing but good thoughts about Nativa, I'd definitely be back.
IrinaG, 2-night trip

6/10 Good

The rooms are very affordable and are clean. The bed is comfortable. The hot water lasts less than five minutes and there is no parking. Also, to go to the beach you have to go to a bar and have a drink or drive up the road to go to the public beach. The description "beach front property" is misleading. The staff is friendly and helpful.
Ariadna, 3-night trip

2/10 Poor

3-night trip

2/10 Poor

the room was not the one managed in the reservation and not available after 2 nights. Price is out of range according to location, amenities and conditions of room and hotel.
4-night trip

6/10 Good

boa localização,porém o Hotel não oferece nada!!
Nem deveria ser chamado de Hotel!! Não tem nenhum serviço de quarto,nenhum restaurante,nenhum serviço de praia,como falam aqui! limpeza ok,quarto ok,mas a porta estava com problemas para fechar,o chuveiro péssimo! O gerente foi muito prestativo! Mas o hotel,francamente,não pode ser chamado de hotel!!
Paola, 6-night trip

2/10 Poor

Stills waiting on my full refund as we were not accepted in the hotel.
Edouard, 3-night trip

2/10 Poor

Buongiorno, la mia esperienza è stata pessima in quanto all'arrivo in struttura ( ore 21,00 comunicato qualche giorno prima tramite mail)) mi è stato detto che la mia camera non c'era più,. Premetto che avevo prenotato il 05/10/2019 e visto che c'era la possibilità avevo scelto di pagare in struttura. Mi è stato detto che non avendo pagato al momento della prenotazione la mia camera è stata data ad un altro cliente. Per cui sono andata alla ricerca di un altro hotel e sinceramente dopo 15 ore di viaggio non è stato molto piacevole per cui per me è NO....
5-night trip

6/10 Good

Clifford, 3-night trip

8/10 Very good

3-night trip