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Signia by Hilton San Jose

4.0 star property
Suburban hotel with 2 restaurants, near Plaza de Cesar Chavez

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Photo gallery for Signia by Hilton San Jose

Lobby
Exterior
Bar (on property)
Suite, 1 King Bed (International Suite) | Living area | 58-inch flat-screen TV with cable channels, TV
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent
In the heart of downtown San Jose, Signia by Hilton San Jose offers a vibrant retreat. Relax in the steam room, unwind at the outdoor pool with sun loungers, or explore nearby Plaza de Cesar Chavez and SAP Center at San Jose. With two on-site restaurants serving breakfast to Japanese cuisine and a 24-hour gym for your wellness needs.

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • 24-hour business center
  • 22 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Conference space

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Espresso maker
  • Blackout drapes/curtains
The current price is $183
$211 total
includes taxes & fees
May 9 - May 10

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Bike)

Room, 1 King Bed (Peloton Bike) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (City & Mountain View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (City & Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

58-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

58-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Pool Access

Highlights

Patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Pool Access

Highlights

Patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

58-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (City/Mountain View, Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (City/Mountain View, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Signia Suite

Grand Signia Suite | Living area | 58-inch flat-screen TV with cable channels, TV

Grand Signia Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
  • Mountain view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Bedrooms (Signa)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, View (Hearing)

58-inch flat-screen TV with cable channels, TV

Suite, 2 Double Beds, Accessible, View (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
  • City view
  • 84 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 58-inch flat-screen TV with cable channels, TV

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Mountain view
  • 176 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (City & Mountain View)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (City & Mountain View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
  • Mountain view
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (City & Mountain View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (City & Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (City & Mountain View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (City & Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, View (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Accessible, View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (International Suite)

Suite, 1 King Bed (International Suite) | Living area | 58-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed (International Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • Mountain view
  • 176 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, View (Bathtub)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Accessible, View (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Executive Suite, 1 King Bed, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk

Hilton San Jose

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
8.0 out of 10, Very Good, 999 reviews
The price is $157
$183 total
includes taxes & fees
May 9 - May 10
Hilton San Jose
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About the neighborhood

Map
170 S Market Street, San Jose, CA, 95113

What's nearby

  • Plaza de Cesar Chavez - 3 min walk - 0.3 km
  • San Jose Civic Auditorium - 5 min walk - 0.5 km
  • San Jose McEnery Convention Center - 6 min walk - 0.5 km
  • CSU San Jose State University - 7 min walk - 0.7 km
  • SAP Center at San Jose - 16 min walk - 1.4 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive
  • San Carlos, CA (SQL) - 35 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • San Jose College Park Station - 3 min drive
  • Tamien Station (Caltrain) - 4 min drive
  • San Jose Diridon Station - 17 min walk
  • San Antonio Station - 2 min walk
  • Santa Clara Station - 5 min walk
  • Convention Center Station - 6 min walk

Restaurants

  • ‪Nirvana Soul - ‬3 min walk
  • ‪Paper Plane - ‬3 min walk
  • ‪3Below Theaters & Lounge - ‬4 min walk
  • ‪Silicon Valley Capital Club - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Signia by Hilton San Jose

Signia by Hilton San Jose puts you in a great location, within a 15-minute walk of San Jose McEnery Convention Center and CSU San Jose State University. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the steam room for a relaxing end to the day. An outdoor pool and a 24-hour fitness center are other highlights. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: San Antonio Station is 2 minutes and Santa Clara Station is 5 minutes.

Languages

Dutch, English, Filipino, French, German, Italian, Spanish, Vietnamese

At a glance

DONE

Hotel size

    • 805 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 47 per day; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Conference space (65000 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 24-hour fitness center
  • An outdoor pool
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 58-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling

Special features

Dining

AJI Bar & Robata - This bar specializes in Japanese cuisine and serves dinner and light fare.
Fountain Restaurant - This restaurant specializes in French cuisine and serves breakfast only. Open daily.
The Grill on the Alley - This restaurant specializes in American cuisine. Open daily.
Market 170 - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 15 to 80 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 47 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairmont Hotel San Jose
Fairmont San Jose
San Jose Fairmont
Fairmont San Jose Hotel
The Fairmont San Jose Hotel San Jose

Frequently asked questions

Does Signia by Hilton San Jose offer free cancellation for a full refund?

Yes, Signia by Hilton San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Signia by Hilton San Jose?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Signia by Hilton San Jose?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Signia by Hilton San Jose?

Yes. Valet parking costs USD 47 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Signia by Hilton San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Signia by Hilton San Jose?

No, this hotel doesn't have a casino, but Casino M8trix (6-min drive) is nearby.

What is there to do at Signia by Hilton San Jose and nearby?

Signia by Hilton San Jose has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Signia by Hilton San Jose?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

What's the area around Signia by Hilton San Jose like?

Signia by Hilton San Jose is in Downtown San Jose, a short 7-minute drive from Norman Y. Mineta San Jose Intl. Airport (SJC) and 6 minutes' walk from San Jose McEnery Convention Center. Travelers give top marks for the hotel's prime location.

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Signia by Hilton San Jose Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Location
Bar
Parking
Food
Bathroom
Bed
Lobby

What guests liked

  • The property offers great dining options with convenient locations and excellent restaurants on site. (8 reviews)
  • The pool area was nice and clean, with many guests enjoying its amenities. (7 reviews)
  • The gym facility was high-quality and had everything needed, with friendly staff and a luxurious feel. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice room, had a great drink at the bar.
Jean, 1-night trip

10/10 Exceptional

Beautiful hotel and great staff.
Gordon, 4-night trip

10/10 Exceptional

Great stay

I had a great time, very comfortable and nice room. I was hoping for a microwave but it was ok i managed but very greatful an thankful for the great customer service
Vincent, 1-night trip

10/10 Exceptional

Day rave and stay

Just a great place to stay and rave when they throw a block party in front of city hall.
1-night trip

8/10 Very good

Beautiful hotel in downtown San Jose

Finishes are excellent and the property looks great and has a great location. Parking is valet only but convenient. 4th floor had no working ice machines and the instructions in 1 place as to location were wrong (said opposite 401) Room was spacious and nicely appointed. Weird arrangement with no seating in front of the one TV
Timothy, 1-night trip

10/10 Exceptional

Everything was great except the neighbor with lo
Jacqueline, 1-night trip

8/10 Very good

Mediocre for the price…

Uneven experience on this stay. Some excellent service, some glaring exceptions. (Housekeeping walks in…past a Do Not Disturb Sign…no knock…as I am getting dressed.) Generally clean room…but a lighting fixture did not function.
Ken, 2-night trip

8/10 Very good

Adequate stay

The ice machine on my floor was broken, and I was running around the floor looking for the other ice machine on the floor, when I ran into an employee, he took action right away and brought some directly to my room. Overall, great stay, although the pillows did smell like sweat and the valet was jammed, so we parked nearby at a significantly cheaper price.
Cindy, 1-night trip

8/10 Very good

For being the top rated hotel in San Jose, it had a lot to desire
Janet, 1-night trip

10/10 Exceptional

Great location!
Loribelle, 2-night trip

10/10 Exceptional

stay was nice.
Shannon, 1-night trip

4/10 Fair

Bad customer service

I booked two queen bedroom. Checking in they downgraded me to two double beds instead. They didn't give me a discount. In fact, she tried to tell me it was actually an upgrade because I was on a higher level. Yeah right, I couldn't care less what level, I wanted queen bed not double. I won't book with this hotel again, bad customer service.
Joleen, 1-night trip

10/10 Exceptional

Great hotel, big clean room. Wonderful sraff
Sherry, 1-night trip

10/10 Exceptional

Really enjoyed my stay! Next time I’m in SJ I will make sure to stay here. Beautiful hotel with great staff!
Andres, 1-night trip

10/10 Exceptional

Great Place To Stay
Antonio, 2-night trip

10/10 Exceptional

Great hotel
Girlie, 4-night trip

10/10 Exceptional

Beautiful hotel! Staff was great
Naomi, 1-night trip

10/10 Exceptional

perfect location, lots of dining opportunities.
Dana, 1-night trip

8/10 Very good

only negative was walls were very thin so heard the neighbors coming in bright and early from a night out , wish there was room service or a good breakfast option
Erin, 1-night trip

10/10 Exceptional

Very nice
Bibiana, 2-night trip

10/10 Exceptional

It was really clean.
Francisco, 1-night trip

8/10 Very good

Was there for conference. Arrived at 11:30 but did not get room until 4:30. Check in said 3pm.
Juliet, 3-night trip

10/10 Exceptional

Great hotel in a good location. Stayed here for 1 night and would definitely stay again. The hotel is stunning and the room was spacious. Loved it!
Sonia, 1-night trip

2/10 Poor

Got no receipt for deduction

When paying 720$ per night for a week, you expect things to work. When you are not able to check-out due to system update and when boarding your flight you get to pay additional 200$ without receipt or any explanation, you never visit the hotel again.
6-night trip

8/10 Very good

Very nice spot with friendly staff
Jon, 1-night trip