At Park Hyatt Shenzhen, near the vibrant Coco Park Shopping Center, immerse yourself in luxury with 5 on-site restaurants and concerts. Indulge in Mediterranean cuisine or rejuvenate at THE SPA水疗中心 with a facial and yoga classes.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Electric vehicle charging point
Bar
Pool
Connecting rooms available
Spa
Non-smoking
Main amenities (12)
Daily housekeeping
5 restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness center
Sauna
Steam room
24-hour room service
Massage/treatment rooms
Meeting rooms
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower
Television
The current price is $260
$260
$304 total
includes taxes & fees
Mar 17 - Mar 18
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for 2 Twin Beds with City View
2 Twin Beds with City View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
48 sq m
City view
Sleeps 4
2 Twin Beds
View all photos for 1 King Bed Deluxe
1 King Bed Deluxe
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
55 sq m
City view
Sleeps 5
1 King Bed
View all photos for 1 King Bed with Skyline View Deluxe
5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033
What's nearby
Coco Park Shopping Center - 8 min walk - 0.7 km
Shenzhen Convention and Exhibition Center - 11 min walk - 1.0 km
Huaqiangbei - 4 min drive - 3.7 km
Huanggang Border Crossing - 5 min drive - 4.5 km
Splendid China Folk Village - 8 min drive - 7.3 km
Getting around
Shenzhen Intl. Airport (SZX) - 30 min drive
Hong Kong International Airport (HKG) - 49 min drive
Shenzhen Station - 8 min drive
Sungang Railway Station - 11 min drive
Hong Kong Lok Ma Chau Station - 28 min walk
Shenzhen Convention and Exhibition Center Station - 6 min walk
Fumin Station - 13 min walk
Futian Station - 14 min walk
Restaurants
肯德基 - 11 min walk
Costa Coffee - 12 min walk
超级牛扒 - 11 min walk
吴记老锅底麻辣火锅 - 12 min walk
江南食府 - 5 min walk
About this property
Park Hyatt Shenzhen
When you stay at Park Hyatt Shenzhen, you'll be within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Guests can be pampered with body scrubs at the spa, and Glass House, one of 5 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. The property is just a short walk to public transportation: Shenzhen Convention and Exhibition Center Station is 6 minutes and Fumin Station is 13 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Russian
At a glance
Hotel size
195 rooms
Arranged over 48 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Onsite parking limited
Electric vehicle charging point on site
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
5 restaurants
2 bars/lounges
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Pool gate
Lifeguard on site
What to do
Yoga classes
Concerts/live shows
Working away
Meeting rooms
Conference space (16146 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Shopping mall on site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Children's robes
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
THE SPA水疗中心 has 7 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is open daily.
Dining
Glass House - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Living Room - This café specializes in Fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Garden Pavilion - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Attic - This bar overlooks the garden and specializes in fish & chips. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 308 per person
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Park Hyatt Shenzhen Hotel Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel
Park Hyatt Shenzhen Shenzhen
Park Hyatt Shenzhen Hotel Shenzhen
Frequently asked questions
Does Park Hyatt Shenzhen offer free cancellation for a full refund?
Yes, Park Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt Shenzhen?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Park Hyatt Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Park Hyatt Shenzhen?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Park Hyatt Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Park Hyatt Shenzhen and nearby?
Onsite recreation at Park Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Park Hyatt Shenzhen also has 2 bars and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Park Hyatt Shenzhen?
Yes, there are 5 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.
What's the area around Park Hyatt Shenzhen like?
Park Hyatt Shenzhen is in Futian, a short 6-minute walk from Shenzhen Convention and Exhibition Center Station and 8 minutes' walk from Coco Park Shopping Center.
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Park Hyatt Shenzhen Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 21, 2025
5 stars
This was an amazing hotel to stay at. Service and breakfast was excellent.
KHOA
KHOA, 1-night trip
10/10 Exceptional
Jan 3, 2025
NYE 2024/25 Staycation
We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations.
The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service.
This was truly a memorable stay, and we can't wait to return!
Daniel
Daniel, 2-night trip
10/10 Exceptional
Oct 12, 2024
Comfortable clean and convenient.
Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids!
Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ.
LOUISE
LOUISE, 3-night trip
10/10 Exceptional
Aug 9, 2024
Awesome concierge desk, very attentive
Verified traveler
1-night trip
10/10 Exceptional
May 5, 2024
Best location right next to coco park. Walking distance for food and massage and right next to subway station too.
Chi Tat Angus
Chi Tat Angus, 1-night trip
10/10 Exceptional
Mar 31, 2024
Best hotel in Shenzhen
Very good experience in Park Hyatt. Room are spacious and nicely decorated. The service is really good, staff is very caring and speak perfect English. Location is good and the view amazing. Definitely one of the best hotel in Shenzhen.
Fauconnier
Fauconnier, 2-night trip
4/10 Fair
Dec 26, 2024
Poor value for money
1. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm).
2. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert.
3. No tissue paper in living room.
4. Poor value for money because of the above experience.
Verified traveler
1-night trip
10/10 Exceptional
Apr 25, 2024
unmissable
Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...)
Davide
Davide, 4-night trip
10/10 Exceptional
Jul 24, 2023
The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice.
Angelina
Angelina, 5-night trip
10/10 Exceptional
Apr 12, 2024
A home away from home
welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests.
The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby.
Davide
Davide, 1-night trip
10/10 Exceptional
Dec 21, 2023
It’s new, nice contemporary decoration. Too good food.
Bo
Bo, 2-night trip
8/10 Very good
Jun 30, 2024
The bed size of the twin bed is small compare with other hotel
WiFi not strong enough
Air -con is not strong. Quite hot during at night
Wing Yee
Wing Yee, 1-night trip
10/10 Exceptional
Dec 23, 2023
Very good
KA WING
KA WING, 1-night trip
10/10 Exceptional
Feb 23, 2023
Exceptional experience
Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend!
Hoi Yue Jeffrey
Hoi Yue Jeffrey, 1-night trip
10/10 Exceptional
Jul 18, 2023
Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days.
Chris
Chris, 1-night trip
10/10 Exceptional
Oct 29, 2023
Best stay in Shenzhen
Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :)
Verified traveler
1-night trip
2/10 Poor
Oct 7, 2023
Ruined my day in Shenzhen
Ruined my day with poor service and communication. Things to share.
1. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back….
2. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception.
3. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient.