Property was beautiful and clean. Cristian front desk staff was sweet but didn’t deliver after offering services such as room service. We asked Cristian to text us the room service menu, she advised she’d send it to us in a few minutes but text it to us hours later. By that time, we had already called a taxi to get dinner elsewhere. When she saw us get into the taxi, she deleted the text with the hotel menu she had sent us. That was odd. In another instance, we requested three sodas to be delivered to our room. We never received them. On another note, the breakfast service was above and beyond wonderful. Please don’t forget to tip the staff of waiters. Lastly, we stayed at the presidential sweet which was beautiful. However, there was no air conditioning unit upstairs and a window had no closure causing the area to be extremely hot. A complete waist of space. Staff had to bring one of the twin beds located upstairs down to the first floor. Overall, it’s a nice property.