Freddy’s Frozen Custard & Steakburgers - 7 min walk
Taco Bell - 2 min drive
Golden Corral - 19 min walk
Cracker Barrel - 11 min walk
About this property
Quality Inn & Suites Sevierville - Pigeon Forge
Quality Inn & Suites Sevierville - Pigeon Forge puts you within a 10-minute drive of Wilderness at the Smokies and Titanic Museum. Guests can get a morning swim in at the seasonal outdoor pool, and the spa tub makes for a relaxing end to the day. Also, Island at Pigeon Forge and LeConte Center at Pigeon Forge are within a short drive. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
93 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Children's pool
What to do
Golfing nearby
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
1 building/tower
Seasonal outdoor pool
Spa tub
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 250 per stay
Pets are allowed for an extra charge of USD 35 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10 AM to 11 PM
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville
Frequently asked questions
Does Quality Inn & Suites Sevierville - Pigeon Forge offer free cancellation for a full refund?
Yes, Quality Inn & Suites Sevierville - Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Sevierville - Pigeon Forge?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10 AM to 11 PM.
Are pets allowed at Quality Inn & Suites Sevierville - Pigeon Forge?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 35 per pet, per night, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Sevierville - Pigeon Forge?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Sevierville - Pigeon Forge?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Sevierville - Pigeon Forge and nearby?
Quality Inn & Suites Sevierville - Pigeon Forge has a seasonal outdoor pool and a spa tub.
What's the area around Quality Inn & Suites Sevierville - Pigeon Forge like?
Quality Inn & Suites Sevierville - Pigeon Forge is a short 17-minute walk from Wilderness at the Smokies and 17 minutes' walk from Soaky Mountain Waterpark.
Quality Inn & Suites Sevierville - Pigeon Forge Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 15, 2025
Adrianna
Adrianna, 3-night family trip
Verified Hoteles.com guest review
6/10 Good
Jan 11, 2025
Lower price lower quality
We have been staying here periodically for years. Its quality has been falling for some time, especially more recently. Staff seemed disinterested. Housekeeping is not great, the breakfast was a shadow of what it once was, the bed broken down and soft, and things line inoperable ice machines are now the norm. It does not appear that any capital is being invested to maintain or upgrade the facility. The room had a balcony but it overlooks a large very near auto dealership. On checkout the desk clerk was coughing continually and making no effort to cover her cough raising concerns regarding communicable winter respiratory illnesses. It is less expensive than other hotel/motel choices in the area and you get what you pay for.
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 8, 2025
Joan
Joan, 3-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 7, 2025
Late check in.
Booked room online due to late arrival from trip. Checked in at 12 midnight. Gary the night manager was very cordial and accommodating. Room was very clean, bed was comfortable. Bathroom was clean and had plenty of clean white new towels and plenty of toiletries. Room had coffee maker and supplies. Breakfast was plentiful with cold and hot selections including waffles, sausage, eggs, biscuits. Lots of breakfast choices. Fresh fruit and yogurt. I would recommend to anyone traveling to this area.
MERCEDES
MERCEDES, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 4, 2025
Verified traveler
1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 30, 2024
Kathy
Kathy, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Dec 30, 2024
Sherry
Sherry, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 29, 2024
Carrie
Carrie, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 26, 2024
Daniel
Daniel, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Dec 22, 2024
Not bad for an overnight stay
Arriving to a vacated room that wasn't cleaned yet didn't give the best first impression, but we were switched to the room next door which was fine. Room was fine but the pillows weren't so great and the couch was really uncomfortable. On the positive side, great pool and hot tub!
Verified traveler
1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Dec 20, 2024
Horrible with bugs and no comp
There were bugs in the room. It has a deop ceiling and they were crawling in ans out and you can tell there was water damage from above. It looked more like a motel. You walk in from the outside directly to room. I asked if they disnt have any drop ceiling rooms ans they said no. We told them about bugs and they only gave a discount instead of comp my stay and i have called and spoke to general manager Shirley and she said they wont comp my stay they only do it for bed bugs which I dont know whay bugs it was. Some say bed bugs some say roaches. She said they had someone there that day taking care of the bugs. Breakfast wasnt good. Online saw it say workout room and there was no workout room. We asked. I have pictures but it wont let me add them.
Sarina
Sarina, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 13, 2024
John
John, 1-night family trip
Verified Hoteles.com guest review
2/10 Poor
Dec 10, 2024
Elizabeth
Elizabeth, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 10, 2024
Taisha
Taisha, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 9, 2024
Betty
Betty, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Dec 6, 2024
Diane
Diane, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Dec 4, 2024
The hot tub in pool area was not working ! Bath tub had visible ring jets in tub not working ! One light in bedroom was out ! Not what i was accustom to with quality inn!
Tammy
Tammy, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 4, 2024
Chevelle
Chevelle, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 1, 2024
Indoor pool front view.
Love that we were in front of the indoor pool. Kept the room warmer.
Jose A
Jose A, 2-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 29, 2024
Crystal
Crystal, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 19, 2024
Alisha
Alisha, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 18, 2024
Blake
Blake, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 15, 2024
floor in my room had fresh red mud in several pla
Sarah
Sarah, 3-night trip with friends
Verified Hoteles.com guest review
6/10 Good
Nov 14, 2024
The bathroom sink continuously leaked and there was water all in the floor in the bathroom when we woke up. There was also a stain on the couch that looked like blood.
Michelle
Michelle, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 12, 2024
The room was great, a lot bigger than I expected. The only downside was the bathroom was a little small, I kept hitting the toilet paper dispenser while sitting down. Water pressure waa good, and hot water was HOT! Very nice. I wish I had tried out the hot tub, the pool area look really nice.