Nestled in Mario Villanueva Madrid, Diosa del Agua Bacalar offers a tranquil retreat with continental breakfast and a restaurant. Unwind by the outdoor pool with sun loungers or stroll along the beach with umbrellas, while enjoying free WiFi and self parking. Bike rentals and concierge services are also available.
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
Corozal (CZH) - 62 min drive
Airport shuttle (surcharge)
Restaurants
La Playita - 5 min walk
I Scream Bar - 12 min walk
El Sazón a la Mexicana - 4 min walk
Finisterre Bacalar - 7 min walk
Yerbabuena - 5 min walk
About this property
Diosa del Agua Bacalar
Diosa del Agua Bacalar offers a fantastic location, putting you just a 5-minute walk from Laguna Bacalar Ecological Park and Lake Bacalar. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Papi Rico, which serves Mexican cuisine and is open for breakfast.
Languages
English, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Transfers
Airport shuttle from 8:00 AM to 9:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Shared refrigerator
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Bicycle rentals
Beach sun loungers
Beach umbrellas
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Room amenities
Be entertained
30-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Fan
Minibar
Window screens
Sleep well
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Papi Rico - This café specializes in Mexican cuisine and serves breakfast and brunch.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Optional extras
Airport shuttle service is offered for an extra charge of MXN 250 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 3 and 11 costs MXN 200 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Vlandre Bacalar Bacalar
Hotel Vlandré Bacalar Hotel
Hotel Vlandré Bacalar Bacalar
Hotel Vlandré Bacalar Hotel Bacalar
Hotel Vlandré Bacalar
Diosa del Agua Bacalar Hotel
Diosa del Agua Bacalar Bacalar
Diosa del Agua Bacalar Hotel Bacalar
Frequently asked questions
Is there a pool at Diosa del Agua Bacalar?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Diosa del Agua Bacalar?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Diosa del Agua Bacalar?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Diosa del Agua Bacalar?
Yes, an airport shuttle is available from 8:00 AM to 9:00 PM on request. The charge is MXN 250 per person one-way.
What are the check-in and check-out times at Diosa del Agua Bacalar?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM.
What is there to do at Diosa del Agua Bacalar and nearby?
Diosa del Agua Bacalar has an outdoor pool.
Are there restaurants at or near Diosa del Agua Bacalar?
Yes, Papi Rico offers Mexican cuisine.
What's the area around Diosa del Agua Bacalar like?
Diosa del Agua Bacalar is a short 1-minute walk from Laguna Bacalar Ecological Park and 5 minutes' walk from Lake Bacalar.
Diosa del Agua Bacalar Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 6, 2023
Great - clean and friendly
Verified traveler
3-night trip
4/10 Fair
Mar 6, 2023
the property is located next to a road which can be noisy. the room a really small and during our stay we had no electricity or water.
Helena
Helena, 6-night trip
2/10 Poor
Feb 21, 2023
Staff was nice but I didn’t get any sleep because the bed was so terrible. Might as well have slept on cement.
Mark
Mark, 1-night trip
8/10 Very good
Apr 1, 2024
El lugar es muy bonito, todo muy limpio, solamente que no tiene un lugar adecuado para guardar y colgar ropa, el espacio que hay es demasiado pequeño. Por lo demás todo estuvo muy bien.
Maynor
Maynor, 3-night trip
8/10 Very good
Feb 26, 2024
Bacalar: mini croisière guidée sur la lagune: incroyable de beauté ; los rapidos + sympa pour les photos que pour les sensations aquatiques
FLORENCE
FLORENCE, 2-night trip
4/10 Fair
Jan 4, 2024
Relación precio-calidad no es del todo buena
Contexto: Viajé 3 días con mi esposa y mi hija de 5 años del 1 al 4 de enero de 2024. Habitación # 7.
Cosas buenas del hotel
- Excelente ubicación, frente a la laguna y a unos 10 min de caminata al centro.
- El diseño del hotel como tal es acogedor y bonito.
- Los recepcionistas son amables y serviciales.
- El desayuno está rico, no inolvidable pero bien.
- Tiene un mirador, terraza y mesa de ping-pong para pasar el rato.
- La tele tiene Netflix y YouTube.
Mejoras urgentes
- El agua caliente para bañarse se acaba muy rápido.
- El papel de baño es del más corriente (podrían incluso ahorrar si compraran otros mejores).
- No me hicieron limpieza un día, nada más porque sí.
- Las camas matrimoniales tienen bases de cemento, por lo que no se pueden mover. Háganse un favor y quiten esas bases para mayor flexibilidad.
- No hay teléfono para comunicarse a recepción. Hay que ir sí o sí.
- La caja fuerte es muy pequeña. No cabe ni una carpeta con papeles.
- El aire no enfría mucho - no me imagino en verano.
- El piso del baño es particularmente resbaladizo cuando se humedece. Ojo ahí.
- La alberca no tiene calefacción.
En general, creo que el precio que pagamos por noche ($2800 más impuestos) no corresponde al valor que recibimos. Tiene potencial, pero le falta mejorar en muchos aspectos claves.
Verified traveler
2-night trip
2/10 Poor
Jan 1, 2024
Demian
Demian, 2-night trip
6/10 Good
Dec 28, 2023
Francisco
Francisco, 3-night trip
6/10 Good
Oct 17, 2023
Jesus
Jesus, 3-night trip
10/10 Exceptional
Aug 30, 2023
KANG
KANG, 2-night trip
10/10 Exceptional
May 9, 2023
Muy limpia y bonita la habitación y el hotel
Nancy
Nancy, 1-night trip
2/10 Poor
May 6, 2023
Hotel en remodelacion. Albañiles trabajando. 0 privacidad. Sucio.
EDUARDO
EDUARDO, 3-night trip
10/10 Exceptional
Apr 16, 2023
Alejandro
Alejandro, 1-night trip
6/10 Good
Mar 28, 2023
Yolanda
Yolanda, 7-night trip
8/10 Very good
Feb 27, 2023
El personal es muy amable y atentos, la ubicación del hotel es buena, estás muy cerca de los lugares atractivos; precio / calidad 10 de 10.
Bere
Bere, 3-night trip
2/10 Poor
Feb 24, 2023
Ofräscht och smutsigt hotell
Smutsigt överallt - vi klagade över poolen två gånger på 5 dagar och den var smutsig dem andra dagarna också.
Byggarbete som lät mycket från 10.00-17.00
Problem med vatten och informerade inte när dem stängde av för kallvatten/varmvatten när dem renoverade.
Hoteller har fler än 8 rum som det står på hemsidan
Aldrig frukost klockan 08.00 som dem lovade. Där luktadw konstigt på hotellet.
Toaletten gick i sönder.
Positivt - deras frukost
Verified traveler
5-night trip
10/10 Exceptional
Feb 17, 2023
Assunta
Assunta, 2-night trip
6/10 Good
Feb 15, 2023
Charmant hôtel mais trop bruyant, chambre mal isolée. A 6h du matin bruit de pas aller retour interminables puis un gros camion s’est garé devant notre chambre ( pour les provisions de l’hôtel) avec des Klaxons.. expérience désagréable
Point positif petit déjeuner varié et bon
Hana
Hana, 1-night trip
8/10 Very good
Jan 26, 2023
Juan Manuel
Juan Manuel, 3-night trip
10/10 Exceptional
Jan 3, 2023
Maria
8/10 Very good
Jan 3, 2023
El lugar es bonito, desgraciadamente me tocó ir en remodelación y había detalles todavía sin finalizar.
Aún así, el lugar está bien ubicado y el personal es amable en general.
Hector
10/10 Exceptional
Nov 18, 2022
GAELLE
GAELLE, 3-night trip
8/10 Very good
Oct 4, 2022
Stas
Stas, 2-night trip
10/10 Exceptional
Sep 30, 2022
Muy hermoso lugar limpieza excelente los baños muy limpios la atencion del personal muy bien las intalaciones muy hermosas el restorant muy acogedor y sobre todo riquisima la comida precios muy comodos excelente