2/10 Poor
Dec 31, 2023
I did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading , because they charge 750 dollars as " taxes " on top of total. Super shady.
Amanda
Amanda, 2-night trip
Verified Expedia guest review