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Casa dos Santos Sintra Apartments

4.0 star property
Apartment located steps from Sintra National Palace

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Photo gallery for Casa dos Santos Sintra Apartments

Superior Apartment, 1 Bedroom | Terrace/patio
Exterior
Deluxe Apartment, 1 Bedroom | 1 bedroom, soundproofing, iron/ironing board, free cribs/infant beds
Apartment, 1 Bedroom (São João) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Interior
When you stay at Casa dos Santos Sintra Apartments, you'll be within a 15-minute walk of Sintra National Palace and Quinta da Regaleira. Bonuses like refrigerators and microwaves are offered in all apartments, along with flat-screen TVs and free WiFi. The property is just a short walk to public transportation: Ribeira de Sintra Tram Stop is 12 minutes away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Lounge area
  • Air conditioning
  • Refrigerator
  • Non-smoking

Main amenities (5)

  • 6 smoke-free apartments
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Cookware, dishware, and utensils
  • Private bathroom
  • Living room
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (São João)

Apartment, 1 Bedroom (São João) | 1 bedroom, soundproofing, iron/ironing board, free cribs/infant beds

Apartment, 1 Bedroom (São João)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | 1 bedroom, soundproofing, iron/ironing board, free cribs/infant beds

Superior Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Escadinhas do Hospital 6-8, Sintra, 2710-557

What's nearby

  • Sintra National Palace - 3 min walk - 0.3 km
  • Quinta da Regaleira - 11 min walk - 0.9 km
  • Estoril Racetrack - 14 min drive - 13.5 km
  • Pena Palace - 15 min drive - 8.3 km
  • Moorish Castle - 16 min drive - 9.7 km

Getting around

  • Cascais (CAT) - 30 min drive
  • Humberto Delgado Airport (LIS) - 41 min drive
  • Sintra Station - 8 min walk
  • Algueirão-Mem Martins Station - 11 min drive
  • Portela de Sintra Station - 20 min walk
  • Ribeira de Sintra Tram Stop - 12 min walk
  • Sintra Tram Stop - 15 min walk
  • Monte Santos Tram Stop - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Piriquita - ‬2 min walk
  • ‪Bristol Restaurante & Cafeteria - ‬1 min walk
  • ‪Café Paris - ‬2 min walk
  • ‪Sintra Terrace Tapas Bar - ‬2 min walk
  • ‪Piriquita - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Casa dos Santos Sintra Apartments

When you stay at Casa dos Santos Sintra Apartments, you'll be within a 15-minute walk of Sintra National Palace and Quinta da Regaleira. Bonuses like refrigerators and microwaves are offered in all apartments, along with flat-screen TVs and free WiFi. The property is just a short walk to public transportation: Ribeira de Sintra Tram Stop is 12 minutes away.

Languages

English, Portuguese, Spanish

At a glance

DONE

Property size

    • 6 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Food and drink

  • Refrigerator
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 20.00 per accommodation per night
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board

Location highlights

  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20.00 per accommodation, per night

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Casa dos Santos Sintra Apartments Sintra
Casa dos Santos Sintra Apartments Apartment
Casa dos Santos Sintra Apartments Apartment Sintra

Frequently asked questions

Does Casa dos Santos Sintra Apartments offer free cancellation for a full refund?

Yes, Casa dos Santos Sintra Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa dos Santos Sintra Apartments?

Yes, pets are welcome. There's a charge of EUR 20.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Casa dos Santos Sintra Apartments?

Sorry, there's no onsite parking at Casa dos Santos Sintra Apartments.

Is airport shuttle service offered by Casa dos Santos Sintra Apartments?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Casa dos Santos Sintra Apartments?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What's the area around Casa dos Santos Sintra Apartments like?

Casa dos Santos Sintra Apartments is a short 8-minute walk from Sintra Station and 3 minutes' walk from Sintra National Palace.

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Casa dos Santos Sintra Apartments Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Bra och tyst läge. Hade lite problem med incheckningen, som var på ett helt annat ställe. Men fick hjälp av andra gäster.
2-night trip

8/10 Very good

No hat recepción, hay que llamar por telefono y mi telefono no podia llamar. alguien mas me ayudó. no hay rotulo, no se sabe donde es la entrada.
1-night trip

2/10 Poor

Horrible, l’appartement est sale , fenêtre qui n’ouvre pas , sans rideau. Humide et sent mauvais. La douche ne ferme pas et l’eau sort et inunde le sol , les wc ne sont pas fixés au sol ils bougent dans tous les sens . Le robinet du lavabo n’est pas fixé non plus !! Pour 4 nuits on a 2 rouleaux de papier toilettes et les serviettes n’ont pas été changés. Dû q la fuite d’eau de la douche on a dû essuyer parterre avec les serviettes !! Inadmissible de louer un appartement comme ça . La clim ne fonctionne pas , pas de chauffage, wi-fi ne fonctionne que quelques minutes !! Baterie de cuisine sale , machine à café sale . Des toiles d’araignée partout et plein d’autres bestioles partout. Lumière extérieur tout le temps allumé , même la nuit et comme les rideaux sont inexistants la chambre est éclairée toute la nuit . Personnel dépassé par les choses et ne réagit pas au plaintes !!! Je demande à être remboursé de la totalité de la somme prélevée par l’établissement.
4-night trip

2/10 Poor

Enganados na Casa dos Santos Sintra
Nos hospedamos por duas noites e a estadia foi muito ruim. O local é escondido, é preciso descer um escadaria longa e escorregadia, os utensílios de cozinha são velhos, tem um fogão de uma boca, mas não tem panela, a cafeteira e o refrigerador são bons, mas os armários estão mofados, cheiro de mofo na sala, a internet somente funcionou por algumas horas e depois não mais - ficamos mais de 35 horas sem internet. Ligamos na manhã seguinte para informar a sobre a internet e inventaram uma mentira que era problema na zona, mas o roteador ficava em outro quarto - tentaram nos enganar e não resolveram. Depois, ficamos sem água quente por mais de 18 horas em um dia frio e chuvoso, até irmos embora sem banho. Ligue três vezes para reclamar, mas não arrumaram, e ontelefone ficava na caixa de mensagem. Fui até o escritório dele e estava fechado. Eu quero o reembolso da estadia, pois, pagamos por algo e não recebemso, mas eles foram ao apartamento para receber as estadias em dinheir no check in e sumiram. Somos obrigados a pagar tudo antecipado, mas depois nos ignoram. Que direitos temos? Quero reclamar e receber meu dinheiro de volta, mas eles não se importam. Vocês do Hoteis são responsáveis também, pois intermediaram a reserva de um local desqualificado, sem pessoal responsável, e nos hospedes somos enganados e desrespeitados.
Mauricio, 2-night trip

8/10 Very good

Confortable et bien situé
L'appartement est très bien situé à Sintra : accessible à pieds de la gare, tout proche du centre ville et avec le calme d'une petite rue. Il est bien équipé et nous avons apprécié les doses de café / thé offertes. Attention de bien apporter votre savon et shampoing, car ce n'est pas fourni comme à l'hôtel.
Anne-Véronique, 1-night trip

6/10 Good

VERY DISAPPOINTING
Unfortunately our stay at this apartment was not as good as expected. The directions to the apartment are not very good. After driving round the very narrow streets for an hour and asking several locals for directions, we rang reception, which is not at the apartment, to be told that the street where the apartments are is only steps, lots of step, you cannot drive up the street. After finally locating the apartment we had to ring reception again to be let in (would have been good to be told this at the first phone call): There is almost no free parking and the closest pay parking (very expensive) is some distance away, mostly uphill. The apartment itself appeared to be newly renovated, but it was not done well. Every time we had a shower it flooded the bathroom, the toilet wasn’t bolted to the floor, there is an outside light that stayed on all night and as there are no curtains on the window the bedroom was lit up all night. The apartment was very small with nowhere comfortable to sit other than the bed, which was comfortable. If you are happy to accept all these faults, you don’t have a car and you like stairs, the apartment is in a fantastic location to explore Sintra. The staff at reception were very friendly.
Rosemary, 2-night trip

6/10 Good

Initially we were assigned the ground level basement site. There was a damp smell to it. As we were booked 5 nights a request was made to move to another room. The manager obliged and it was a relief to get out of the room with a mould smell. The new room was brighter and without any smell. Housekeeping staff are great and very helpful.
5-night trip

8/10 Very good

Great location. Was a bit annoying with trying to contact in regards to checking in. We emailed twice before going to property with no response. Sent a message on whars app and then phoned with no answer. Finally we tried another number and it was answered. Staff were there quickly once contact made. Not good if you are unable to call. Property was fine but no soap or hair wash. There was a washing machine but no washing powder so we had to go out and purchase these products.
2-night trip

8/10 Very good

Klein, feucht und nicht gut erreichbar - ansonsten ganz ok, mitten in sintra
1-night trip

10/10 Exceptional

Muy amables en la recepción. El apartamento muy cuidado y en perfectas condiciones. Muy céntrico en el pueblo de sintra. Cerca de restaurantes monumentos y transporte público. Lo único a tener en cuenta es que en la ducha se sale el agua y hay que tener cuidado con el suelo (precioso de madera por cierto) y la tapa del vater tenía algo suelto el anclaje, nada que no se pueda arreglar en un momento. La atención de Joana estupendas. Casa con buen wifi y televisión también con conexión a internet, maravilloso. Las vistas desde la ventana directas al parque natural de Sintra, te hace sentirte en mitad de la naturaleza. La cama muy cómoda, todo lo necesario para cocinar, un buen sitio donde alojarse para pasar unos días. Encantados de habernos alojado allí
Beatriz, 2-night trip

10/10 Exceptional

Wonderful stay!
Wonderful, quaint little spot with a nice little veranda. Enjoyed our stay
kerry, 2-night trip

8/10 Very good

Uma noite em Sintra
O suficiente para quem quer ficar mesmo no centro da Vila de Sintra por poucos dias ou um fim de semana. O ar condicionado funcionou corretamente, o problema foi que, depois de desligado, começou a pingar do candeeiro do tecto para cima da cama. A localização é boa, embora para quem leve muita bagagem não seja o ideal devido às longas escadas de acesso. Utensílios de cozinha,o estritamente necessário, para grandes refeições não serve. Limpeza ok, nada a apontar. O processo de entrega de chaves não me pareceu o mais seguro e célere; esperámos à porta da casa da morada que consta nos dados do alojamento, que uma senhora nos fosse entregar as chaves; não foi confirmada a reserva nem nada parecido, apenas foi solicitada a identificação doa hóspedes e o pagamento da taxa turística. Nem sequer nos informaram de como proceder na saída no que diz respeito à devolução das chaves.
1-night trip

10/10 Exceptional

Ótima localização. Casa histórica, viagem no tempo
Fomos muito bem atendidos pela equipe e a localização é excelente. Experiência incrível. O Hotel localiza-se em um casarão antigo restaurado bem central.
Rafael sartori, 1-night trip

10/10 Exceptional

Karl, 1-night trip