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Playa Suites

4.0 star property
Relax by the pool or on the white sand beach while enjoying quality time with your family. Explore nearby attractions like Diana The Huntress.

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Photo gallery for Playa Suites

On the beach, white sand, sun loungers, beach umbrellas
Bahia Suite | View from room
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Interior entrance
Near Condesa Beach and Parque Papagayo, Playa Suites offers a beachfront retreat with a spa, poolside bar, and white sand beach. Relax in the sun on the terrace or indulge in international cuisine at one of two restaurants. With 4 outdoor pools and free WiFi, this upscale hotel is perfect for families who want to unwind together.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Separate sitting area

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite | Down comforters, in-room safe, iron/ironing board

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Shower/tub combination
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bahia Suite

Bahia Suite | Down comforters, in-room safe, iron/ironing board

Bahia Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Separate bedroom
Down duvet
  • 59 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Suite

Estandar Suite | Down comforters, in-room safe, iron/ironing board

Estandar Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Down duvet
Shower/tub combination
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Partial Sea View

Down comforters, in-room safe, iron/ironing board

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for 2-Bedroom Apartment Junior With Partial Sea View

Down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Junior With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for 2-Bedroom Apartment Standard With View

Down comforters, in-room safe, iron/ironing board

2-Bedroom Apartment Standard With View

  • Sleeps 6
  • 2 Full Bed(s) and 1 King Bed(s)

View all photos for Suite Standard With Street View

Down comforters, in-room safe, iron/ironing board

Suite Standard With Street View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite With Sea View

Down comforters, in-room safe, iron/ironing board

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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About the neighborhood

Map
Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 4 min walk
  • Condesa Beach - 5 min walk
  • Parque Papagayo - 16 min walk
  • Papagayo Beach - 18 min walk
  • La Quebrada Cliffs - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Texas Ribs - ‬2 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Vips - ‬3 min walk

About this property

Playa Suites

At Playa Suites, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 5-minute walk of Condesa Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Las Gaviotas, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a free kid's club, and a poolside bar.

All inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 488 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 100 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Boat tours nearby
  • Ski area nearby
  • Water skiing nearby

Working away

  • Meeting rooms
  • Conference space (5264 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 250.00 for adults and MXN 150.00 for children
  • Housekeeping is offered for an extra charge

Parking

  • Valet parking costs MXN 100 per night

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Does Playa Suites offer free cancellation for a full refund?

Yes, Playa Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Suites?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Playa Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Suites?

Yes. Valet parking costs MXN 100 per night.

What are the check-in and check-out times at Playa Suites?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Playa Suites and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for boat tours and water skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Playa Suites also has 2 bars and a fitness center, as well as spa services.

Are there restaurants at or near Playa Suites?

Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine.

Does Playa Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Playa Suites like?

Playa Suites is a short 5-minute walk from Condesa Beach and 4 minutes' walk from Diana the Huntress.

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Playa Suites Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

😍
ALEJANDRA, 1-night trip

6/10 Good

The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Claudia, 4-night trip

4/10 Fair

The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink.
Ivonne, 1-night trip

10/10 Exceptional

Ok
Leticia, 1-night trip

8/10 Very good

I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
juan, 4-night trip

2/10 Poor

A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
GERARDO, 1-night trip

4/10 Fair

Regular

2/10 Poor

This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all.
PATRICIA, 3-night trip

2/10 Poor

Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!

8/10 Very good

Bueno con posibles mejoras.
En general la experiencia es buena, es mi tercera visita al hotel y se aprecia el daño de Otis, sin embargo hay cosas que pueden mejorar bastante, los baños, no obstantre que se aprecian limpios, ya se ven deteriorados, en las cocinetas, anteriormente tenían unos pequeños frigobares, algunas luces de la habitación (1575) tienen corto o de plano no encienden (interrupotor inmediato al ingresar, prende desde la sala); los cajose del closet ya requieren un cambio, cueta trabajo abrilos y cerrarlos; los colchones ya piden a gritos jubilarse; pero nada que haga insoportable o desagradable la estancia (en relación costo-beneficio); algo que si resulta molesto es el apartado que le hacen a los extranjeros de los camastros, aunque uno se levante temprano, ya están apartados para ellos y eso si les resta valor. El restaurante en comida muy bien y servicio de los muchachos, excelente!
SERGIO RAUL, 2-night trip

10/10 Exceptional

3-night trip

8/10 Very good

Todo muy bien en su mayoria, solo un defecto a corregir, mantenimiento a los elevadores, no es posible que muchos huespedes y e los elevadores solamente 5 personas cabian y con la sexta o equipaje marcara sobrecarga, al igual les falta camastros en ambas áreas, tanto alberca como playa
ROSA DALIA, 3-night trip

8/10 Very good

3-night trip

6/10 Good

Tristemente los mas amables fueron las personas encargadas del valet parking. La cama tenía un olor a humedad y el lavabo del baño tenía fuga.
Alan, 1-night trip

6/10 Good

Mobiliario ya muy viejo y maltratado
Jose Luis, 5-night trip

8/10 Very good

en general bien, todavía muchas áreas en construcción, pueden llegar a mejorar
Lic Val, 1-night trip

10/10 Exceptional

Excelente.la verdad para ser la primera vez estuvo muy padre
Naye, 1-night trip

10/10 Exceptional

Ronaldo, 2-night trip

6/10 Good

Instalaciones muy deterioradas
Guillermo, 3-night trip

10/10 Exceptional

Bonita experiencia aunque solo fue una noche
Wendy cecilia, 1-night trip

2/10 Poor

Falta mantenimiento en los cuartos MUY DETERIODADOS MUY VIEJOS demasiado caro para hospedarse NO LOS VALE
Luis, 2-night trip

10/10 Exceptional

IRMA, 1-night trip

2/10 Poor

Horrible, el hotel no es como dicen
Stephane Sarahi, 2-night trip

6/10 Good

Es bueno el lugar solo falta jabones, cesto de basura para baño,sin Internet todo lo demás estuvo bien y bonito
Liz, 4-night trip

10/10 Exceptional

mnz, 2-night trip