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Mercure Cairns

4.0 star property
Hotel with outdoor pool, near Cairns Esplanade

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Photo gallery for Mercure Cairns

Outdoor pool, sun loungers
Sports facility
Family Room, Multiple Beds (1 Queen and 2 Singles) | Minibar, desk, laptop workspace, iron/ironing board
Daily full breakfast (AUD 32 per person)
Family Room, Multiple Beds (1 Queen and 2 Singles) | Private kitchenette | Espresso maker, coffee/tea maker, electric kettle
Set amidst lush gardens, Mercure Cairns offers a tranquil retreat near Cairns Central Shopping Centre and Cairns Marlin Marina. Enjoy local cuisine at The Stanley restaurant, unwind by the outdoor pool with sun loungers, or stay connected with in-room WiFi and business center; previous guests praise the helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $109
$120 total
includes taxes & fees
Apr 30 - May 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Espresso maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Espresso maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

Minibar, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds (1 Queen and 2 Singles)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Dining table
TV
Ceiling fan
Private bathroom
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | View from room

Loft, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 638 reviews
The price is $139
$153 total
includes taxes & fees
Apr 30 - May 1
Novotel Cairns Oasis Resort
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About the neighborhood

Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Esplanade Lagoon - 12 min walk - 1.1 km
  • Cairns Marlin Marina - 14 min walk - 1.2 km
  • Reef Fleet Terminal - 15 min walk - 1.3 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 11 min drive
  • Cairns Station - 13 min walk
  • Redlynch Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Atrium - ‬4 min walk
  • ‪Chezest - ‬4 min walk
  • ‪Gelocchio - ‬6 min walk

About this property

Mercure Cairns

Located just 3.7 mi (6 km) from the airport, Mercure Cairns offers a shuttle (available on request). You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Also, Cairns Esplanade and Cairns Central Shopping Centre are within just a 10-minute walk. Fellow travelers say good things about the helpful staff.

Languages

English, Filipino, French, Italian, Korean, Spanish

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.1 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 3:30 AM to 11:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Dining

The Stanley - Onsite restaurant.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 32 for adults and AUD 20 for children
  • Airport shuttle service is offered for an extra charge of AUD 15 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.1 percent

Renovations and closures

The following facilities or services will be unavailable from March 13 2025 to April 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per stay
  • Rollaway beds are available for AUD 30 per day
  • Airport shuttle service for children costs AUD 15 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Frequently asked questions

Does Mercure Cairns offer free cancellation for a full refund?

Yes, Mercure Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cairns?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Cairns?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Cairns?

Sorry, there's no onsite parking at Mercure Cairns.

Is airport shuttle service offered by Mercure Cairns?

Yes, an airport shuttle is available from 3:30 AM to 11:30 PM on request. The charge is AUD 15 per person one-way.

What are the check-in and check-out times at Mercure Cairns?

You can check in starting at 2:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Cairns?

No, this hotel doesn't have a casino, but Reef Hotel Casino (14-min walk) and Cazalys Cairns (4-min drive) are both nearby.

What is there to do at Mercure Cairns and nearby?

Have fun with nearby activities like cycling and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Mercure Cairns?

Yes, there's an onsite restaurant, The Stanley. One of the dining venues will be unavailable from March 13 2025 to April 30 2025 (dates subject to change).

What's the area around Mercure Cairns like?

Mercure Cairns is in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 8 minutes' walk from Cairns Central Shopping Centre.

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Mercure Cairns Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
1-night trip

10/10 Exceptional

Clean, convenient, friendly
Erin, 2-night trip

8/10 Very good

Good property
Erhan, 1-night trip

10/10 Exceptional

Was clean
Tracy, 1-night trip

10/10 Exceptional

It is nice place to stay!
Tamie, 1-night trip

6/10 Good

Good location. Walking distance to the Esplanade
GEORGIA, 1-night trip

10/10 Exceptional

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Sandra, 1-night trip

10/10 Exceptional

Pleasant Stay well priced.
nardine, 1-night trip

8/10 Very good

Close to esplanade with all the eateries which was so handy for the one night
lynette, 1-night trip

10/10 Exceptional

Great location close to nightlife
Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Kane, 2-night trip

10/10 Exceptional

Close to everything in walking distance.
Rosina, 3-night trip

10/10 Exceptional

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Sharon, 1-night trip

8/10 Very good

Convenient to esplanade and town. Parking was on street only but room was clean and tidy - smallish bathroom but did the job
David, 1-night trip

10/10 Exceptional

Cleanliness n tudy
TITOM, 2-night trip

10/10 Exceptional

Close to the city centre and harbour - but enough distance to not be too close. Very handy for the promenade. Enjoyed our stay
Stephen, 3-night trip

6/10 Good

Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
Laureece, 3-night trip

10/10 Exceptional

If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Razab, 2-night trip

8/10 Very good

Quiet and clean space
Veronika, 4-night trip

2/10 Poor

Leak around base of toilet - pooling onto bathroom floor.
Jane, 1-night trip

10/10 Exceptional

The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Damian, 4-night trip

8/10 Very good

The reception was very kind
Toshiya, 3-night trip

8/10 Very good

We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
Min Min, 3-night trip

4/10 Fair

Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Mark, 1-night trip

8/10 Very good

Staff were very accommodating. Staff at check in organised early check in at 11am. A portable clothesline was provided when suggested that this would be helpful. Room was clean and great that it could accommodate a family if 5! Easy walking distance to ferry and train terminals and restaurants.

6/10 Good

Room very nice service poor
Neil, 2-night trip