See all properties

Hotel Mercure Wien Zentrum

4.0 star property
Hotel with restaurant, near St. Stephen's Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercure Wien Zentrum

Sports facility
Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Exterior
Breakfast, lunch and dinner served
Property entrance

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Computer station
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $181
$204 total
includes taxes & fees
Nov 24 - Nov 25

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception
Ruby Lissi Hotel Vienna
Free WiFi
Air conditioning
Bar
24/7 front desk
8.8 out of 10, Excellent, (1000)
The price is $154
$173 total
includes taxes & fees
Nov 24 - Nov 25
Ruby Lissi Hotel Vienna
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 4 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.5 km
  • Hofburg Imperial Palace - 9 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km
  • Vienna Christmas Market - 18 min walk - 1.5 km

Getting around

  • Vienna International Airport (VIE) - 21 min drive
  • Vienna Mitte Station - 14 min walk
  • Vienna Praterstern Station - 24 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Schwedenplatz U-Bahn - 4 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Salztorbrücke Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Krah Krah - ‬2 min walk
  • ‪Bermuda Bräu - ‬1 min walk
  • ‪Casablanca - ‬2 min walk

About this property

Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum offers a fantastic location, putting you just a 5-minute walk from St. Stephen's Cathedral and Stephansplatz. For a bite to eat, guests can check out GO!Wien, which serves breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Schwedenplatz U-Bahn is 4 minutes and Marienbrücke Tram Stop is 4 minutes.

Languages

Croatian, English, French, German, Greek, Portuguese, Slovak, Spanish

At a glance

Hotel size

  • 105 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (EUR 32 per day; discounts available)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
  • Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of EUR 69 (subject to availability)

Parking

  • Parking is available nearby and costs EUR 32 per day (3281 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Zentrum offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercure Wien Zentrum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Mercure Wien Zentrum?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Mercure Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 37 per vehicle one way.
What are the check-in and check-out times at Hotel Mercure Wien Zentrum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Mercure Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Hotel Mercure Wien Zentrum and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes segway rentals.
Are there restaurants at or near Hotel Mercure Wien Zentrum?
Yes, there's an onsite restaurant, GO!Wien.
What's the area around Hotel Mercure Wien Zentrum like?
Hotel Mercure Wien Zentrum is in Innere Stadt, a short 4-minute walk from Schwedenplatz U-Bahn and 18 minutes' walk from Vienna Christmas Market.

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!
ninon, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

6-night trip
Verified Hoteles.com guest review

8/10 Very Good

Tal, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Jacinta, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Small room, dirty stained carpet, poor quality bedding, damaged shower head (split pipe), mould in shower.
Andrew, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Nidal, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Easter in Vienna
Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
sophie, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel. Good location and excellent staff.
Gill, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!
Jason, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Marissa, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great city break hotel
Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
sophie, 3-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good
Good location. Clean, efficient and friendly hotel. Room was a decent size with good facilities.
Jeremy, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location
Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
L, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Nice surprise
Had an amazing stay and we’re surprised to receive a free city guided walking tour voucher from The hotel. The guide was excellent . Did really enjoy every minute of it.
Kevin, 2-night trip
Verified Hoteles.com guest review

6/10 Good

The reception staff were very kind and professional and the hotel is in a great location and very clean. We asked for two rollaway beds in each of our rooms. They did supply them without a problem but both of them were of such terrible quality, it was impossible to sleep. One of them was actually a foldout chair. It was awful and my children were exhausted after two nights of not sleeping. It's is unfair to sell rooms with that feature when they are of such poor quality. The bathrooms are tiny and there isn't enough room for toiletries.
Kim-Maree, 2-night family trip
Verified Expedia guest review

6/10 Good

Horace, 10-night trip
Verified Expedia guest review

8/10 Very Good

Good
Felicia I, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great stay
Great stay, very quiet room although very central location. Also, the humidity in the room was very low and it was quite stuffy which made it a lil uncomfortable to sleep. But overall it was a good stay
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great hotel in central location
Great hotel in central but quiet location. Helpful and friendly staff. Room on small side but perfect for business trip, and the shower was good. Food is restaurant great for vegetarians. Overall not luxury but good Value and I’d definitely return
Rebecca, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent quality Good sized room (Premier room) Close to city centre
Anthony, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Patricia, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great location - could walk to everywhere
Valerie, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

It would be great if the rooms were a bit more spacious, otherwise everything is excellent.
Mohenski, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Helpful and accommodating
I happened to get sick the day after arrival. They were super attentive, managed to extend our stay, and inquired about my health with discretion. Great location and superior customer service.
Juan, 1-night trip
Verified Hoteles.com guest review