Our 2-night stay at this hotel was an absolute nightmare! Where to start: (1) the facility/room/property was disgusting and poorly managed, (2) the room was a king suite with appliances, yet none of them work properly or at all, (3) the alarm clock was broken, (4) the phone didn't work, (5) it had no smoking signs everywhere, yet the 2nd floor smelled heavily of cigarettes, (6) it advertised a breakfast, but only served coffee, (7) the toilet lid/seat was falling off and wound-up fixing it myself, (8) when called for service, no one came, (9) the 2nd floor housekeeper called in sick both days and had to go get our own clean towels, etc., (10) the trash was never emptied and we had to do it ourselves! This place needs some serious new management, staff, and facility upgrades!