4/10 Fair
Jan 20, 2025
Beautiful, but several problems
The scenery is amazing, so I am giving one extra star for that... but otherwise this place could definitely be better for the price.
1) They did not provide any towels, coffee, etc the next day.
2) The shower doesn't drain very well.
3) One of the two water glasses in the room fell over and broke (because all floors and counters are concrete), and then they never replaced it.
4) The main dishes they had for breakfast didn't have vegetarian options. The first day, the sign said "vegetable noodles" but was wrong, and had big chunks of chicken in it. Also, much of the breakfast food was tepid, sitting out at room temperature.
5) The wifi and power sometimes went out (a big problem when it affects the AC!)
6) You have to walk around the grounds quite a bit, and there are dangerous pieces of garbage/industrial detritus around, like rusty metal hidden in the grass.
7) People go to the pool and "stake a claim" on the sun loungers by putting their towels there, selfishly reserving them for themselves all day, even though they aren't there.
8) Food and drinks are twice the price of nearby places in Tonsai or Railay
9) I had to cancel the last night of our stay, because the boats required to get here don't leave early enough to catch morning flights. I tried to change reservation weeks in advance, and they wouldn't change it (despite "free cancellation" policy) so I had to pay over 5000 baht for a night I wasn't even there.
Matthew
Matthew, 4-night trip
Verified Hoteles.com guest review
