In the heart of Somerset West, NH Cape Town The Lord Charles offers a tranquil retreat with two outdoor pools and pool umbrellas. Indulge in spa services like facials or body treatments, then enjoy breakfast at Garden Terrace restaurant.
Popular amenities
Parking available
Airport transfer
Connecting rooms available
Gym
Bar
Childcare
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
2 outdoor pools
Breakfast available
Free shopping center shuttle
Fitness center
Self parking
24-hour room service
Babysitting
24-hour business center
Conference center
Business center
For families (6)
Babysitting services
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Room options
Similar properties
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel
Corner of Main Road (M9) & Broadway, Boulevard (R44, Cape Town, Western Cape (province), 7130
What's nearby
Cheetah Outreach - 5 min drive - 3.7 km
Lourensford Wine Estate - 6 min drive - 4.9 km
Vergelegen Wine Estate - 10 min drive - 7.8 km
Erinvale Golf Club - 11 min drive - 8.2 km
Spier Wine Estate - 16 min drive - 15.3 km
Getting around
Cape Town Intl. Airport (CPT) - 26 min drive
Cape Town Bellville Station - 28 min drive
Airport shuttle (surcharge)
Area shuttle
Free shopping center shuttle
Beach shuttle (surcharge)
Restaurants
Steffanie's Place - 5 min drive
The Hussar Grill - 8 min walk
Indigo Spur Steak Ranch - 9 min walk
Wimpy - 4 min drive
WCafe - 9 min walk
About this property
NH Cape Town The Lord Charles
Situated by the ocean, NH Cape Town The Lord Charles is a great choice for a stay in Cape Town. Guests can indulge in facials, and Garden Terrace serves breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a bar/lounge, and a fitness center.
Languages
English
At a glance
Hotel size
198 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Babysitting
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Airport shuttle from 6 AM to midnight*
Offsite
Beach shuttle*
Free shopping center shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Childcare in room (surcharge)
Children's menu
What to do
Beach shuttle (surcharge)
Tennis
Personal watercraft (motorized)
Discount at nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Surfing/body boarding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (15007 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach shuttle (surcharge)
Pool umbrellas
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Piano
Fitness center
2 outdoor pools
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Minibar
Coffee/tea maker
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Garden Terrace - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 214 to 527 per person
Airport shuttle service is offered for an extra charge of ZAR 460 per vehicle (one-way)
Beach shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Self parking is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town
Frequently asked questions
Is there a pool at NH Cape Town The Lord Charles?
Yes, there are 2 outdoor pools.
Are pets allowed at NH Cape Town The Lord Charles?
Sorry, pets aren't allowed.
Is parking offered on site at NH Cape Town The Lord Charles?
Yes, there's self parking on site (charges apply).
Is airport shuttle service offered by NH Cape Town The Lord Charles?
Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is ZAR 460 per vehicle one-way.
What are the check-in and check-out times at NH Cape Town The Lord Charles?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at NH Cape Town The Lord Charles and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a picnic area. NH Cape Town The Lord Charles also has a garden.
Are there restaurants at or near NH Cape Town The Lord Charles?
Yes, there's an onsite restaurant, Garden Terrace.
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NH Cape Town The Lord Charles Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
7.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 8, 2020
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented.
I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Verified traveler
2-night trip
10/10 Exceptional
Mar 1, 2020
Nico
Nico, 1-night trip
10/10 Exceptional
Feb 26, 2020
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Verified traveler
9-night trip
8/10 Very good
Feb 24, 2020
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Jacqueline
Jacqueline, 7-night trip
10/10 Exceptional
Feb 22, 2020
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Verified traveler
1-night trip
10/10 Exceptional
Feb 17, 2020
Valentines
The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment.
I will definitely book again.
R
R, 1-night trip
10/10 Exceptional
Feb 12, 2020
Verified traveler
1-night trip
6/10 Good
Feb 12, 2020
Disappointing stay
In short:
They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance.
And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet.
Staff are very pleasant and helpful.
Will not recommend this establishment at all!
Louis
Louis, 1-night trip
10/10 Exceptional
Feb 3, 2020
Verified traveler
1-night trip
10/10 Exceptional
Jan 20, 2020
Bel hôtel, bien équipé et soigné. Personnel trės aimable. Malheureusement, il n'y a pas de douche et toilettes prės de la piscine. Les murs extérieurs sont sales.
Verified traveler
3-night trip
8/10 Very good
Dec 31, 2019
The rooms were spacious & clean. Nice pool & tennis courts.
Kuvie
Kuvie, 8-night trip
10/10 Exceptional
Dec 29, 2019
Friendly staff
Verified traveler
2-night trip
10/10 Exceptional
Dec 13, 2019
Verified traveler
6-night trip
2/10 Poor
Dec 9, 2019
O Lord, not the Charles
Very loud kitch hotel, noisy, looks great on pics but i disliked it intensely. Bad internet at extremiies, but those rooms are at least a bit more quiet. Conference groups are loud and walls are vety thin
Heidi Emma
Heidi Emma, 1-night trip
8/10 Very good
Dec 6, 2019
Jennie
Jennie, 4-night trip
10/10 Exceptional
Dec 5, 2019
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
Verified traveler
1-night trip
6/10 Good
Dec 1, 2019
Beautiful setting and gardens
Plumbing not flowing well
Carpets looking worn out
Johann
Johann, 1-night trip
10/10 Exceptional
Nov 28, 2019
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
Verified traveler
2-night trip
8/10 Very good
Nov 28, 2019
Christopher
Christopher, 1-night trip
8/10 Very good
Nov 16, 2019
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
Verified traveler
1-night trip
6/10 Good
Nov 5, 2019
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
A
A, 1-night trip
10/10 Exceptional
Oct 14, 2019
Beautiful hotel, amazing staff
Angelika
Angelika, 2-night trip
8/10 Very good
Sep 22, 2019
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Lori
Lori, 2-night trip
10/10 Exceptional
Sep 11, 2019
Enjoyable
A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Douglas
Douglas, 4-night trip
4/10 Fair
Sep 9, 2019
Could have been better
It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days .
This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .