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Mercure Vichy Hotel

4.0 star property
Hotel in the heart of Vichy

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Photo gallery for Mercure Vichy Hotel

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes - Mercure Vichy Hotel (Vichy)
Bar (on property) - Mercure Vichy Hotel (Vichy)
Bar (on property) - Mercure Vichy Hotel (Vichy)
Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes - Mercure Vichy Hotel (Vichy)
Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes - Mercure Vichy Hotel (Vichy)
In the heart of Thermal, Mercure Vichy Thermalia offers a serene retreat with a charming garden and terrace. Unwind in the Turkish bath/hammam or enjoy French cuisine at Cote Jardin, which serves breakfast to dinner. With in-room WiFi and helpful multilingual staff, your stay will be nothing short of relaxing.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Near the beach
  • Breakfast available
  • Self parking
  • Room service
  • Spa services
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Espresso maker
  • Blackout drapes/curtains
The current price is $95
$109 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200

What's nearby

  • Thermes de Vichy - 2 min walk - 0.2 km
  • Palais des Congrès Opéra Vichy - 3 min walk - 0.3 km
  • Hall des Sources - 3 min walk - 0.3 km
  • Vichy Opera - 6 min walk - 0.5 km
  • Source de l'Hôpital - 7 min walk - 0.7 km

Getting around

  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive
  • Vichy Station - 12 min walk
  • Vichy Saint-Yorre Station - 15 min drive
  • St-Germain-des-Fosses Station - 17 min drive

Restaurants

  • ‪La Mie Câline - ‬5 min walk
  • ‪Bocuse-Le Bistrot - ‬5 min walk
  • ‪Au Fidèle Berger - ‬4 min walk
  • ‪Bistrot Le Morny - ‬4 min walk
  • ‪La Rotonde Bocuse - ‬5 min walk

About this property

Mercure Vichy Hotel

Located near a train station, Mercure Vichy Hotel is a great choice for a stay in Vichy. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking, water skiing, and rafting. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Debit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Baby bath

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Golf lessons nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Meeting rooms
  • Conference space (3712 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 250 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 14.90 per accommodation, per night

Parking

  • Covered self parking costs EUR 15 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy

Frequently asked questions

Does Mercure Vichy Hotel offer free cancellation for a full refund?

Yes, Mercure Vichy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Vichy Hotel?

Yes, pets are welcome. There's a charge of EUR 14.90 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mercure Vichy Hotel?

Yes. Self parking costs EUR 15 per day.

What are the check-in and check-out times at Mercure Vichy Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Mercure Vichy Hotel?

No, this hotel doesn't have a casino, but Grand Café Casino (6-min walk) is nearby.

What is there to do at Mercure Vichy Hotel and nearby?

Have fun with activities like kayaking, rafting, and sailing, and practice your swing at the nearby golf course. Enjoy amenities like a Turkish bath, spa services, and a garden.

What's the area around Mercure Vichy Hotel like?

Mercure Vichy Hotel is in Thermal, a short 1-minute walk from Thermes de Vichy and 4 minutes' walk from Palais des Congrès Opéra Vichy.

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Reviews

Mercure Vichy Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

Reviews

10/10 Exceptional

Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Christine, 1-night trip

10/10 Exceptional

1 nuit confortable
Sylvie, 1-night trip

4/10 Fair

very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Ronald, 5-night trip

6/10 Good

There was no pool at advertised.
Nicholas, 3-night trip

8/10 Very good

Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.
Mika, 1-night trip

4/10 Fair

Accès parking en travaux, marqué fermé sur les navigateurs. Téléphone de l'hôtel en dérangement. Restaurant fermé sans avoir été prévenus à la réservation. Problème de fonctionnement de la télévision (contrôle parental)....
Christian, 2-night trip

10/10 Exceptional

Très bel hôtel qui vuent d'être entièrement rénové. Seul bemol (pasager je pense) : comme les travaux viennent d'être terminés, ça sent fort la peinture dans la chambre
Nicolas, 2-night trip

6/10 Good

Déçu pour un Hôtel Mercure ! Moquettes et boiseries très dégradées. Ne vaut pas le prix facturé auquel il faut ajouter le parking à 15 euros par jour ! Point positif le petit déjeuner.
2-night trip

6/10 Good

Hotel basique sans charme

Renovation de l etablissement à accélérer. Hotel central et calme
Thibaud, 1-night trip

2/10 Poor

Déçu

Extremement déçu pour un mercure. L'hôtel est dans son jus, tout est veillot. Et surtout, nous avions pris cet hôtel pour la clim, nous avons eu 25 degrés toute la nuit en mettant la clim a fond. Le salon petit-déjeuner n'est pas climatisé, il faisait super chaud. Globalement très déçu, surtout à ce prix là, on s'attend vraiment à mieux. Désolé, on aime pas critiquer mais là, la déception est vraiment trop grande.
Wily, 1-night trip

2/10 Poor

4 etoiles non justifiées mérite une grande rénovation, les tarifs ne correspondent pas du tout à la prestation 180€ la nuit, la direction devrait adapter les tarifs à l'état actuel de l'établissement. A fuir !
Pascal, 1-night trip

6/10 Good

Hotel im Umbau - gute Lage

Das Hotel war im Umbau - das wäre gut zu wissen bevor man bucht. Leute sehr freundlich. Lage sehr gut. Die Ausstattung entsprach dem 80er.
Claudio, 1-night trip

8/10 Very good

Bel hôtel, avec quelques bémols. La brasserie offre une bonne variété de plats et de desserts (catégorie cuisine de curistes), mais les recettes, plutôt recherchées, sont parfois hasardeuses (gaspacho sucré, vraiment surprenant). Les chambres PMR sont un peu exiguës, très peu d'espace de manœuvre pour un fauteuil roulant (y compris à la salle de bains). Dommage, pour un hôtel de cette catégorie. De plus, les WC étaient bouchés à notre arrivée, il a fallu 48 heures et 2 interventions pour y remédier. Inacceptable !
Muriel, 5-night trip

2/10 Poor

Une horreur. Gobelet en carton pour le lavage de dents De l eau de thonon pour vichy Moquette tachée et sale Chambre non conforme La cerise sur le gateau des travaux à 7h du matin alors que nous avons pris la peine d appeler pour demander si c etait calme Hebergement sale Petit dejeuner cher pour du jambon industriel sans prendre la peine de décoller les tranches . Des oeufs sans gout .... Le personnel envahit de questions et de coleres par les clients. 4 etoiles pour un hotel miteux et sale une honte. Je vais souvent en deplacement et c est la premiere fois qu un 4 etoiles est dans cet etat
Maud, 1-night trip

10/10 Exceptional

Me sentí muy bien. El personal muy amable
Ramon, 1-night trip

10/10 Exceptional

Bon séjour

Séjour répondant à mes besoins, même si l'établissement devrait avoir un petit coup de rafraîchissement.
1-night trip

10/10 Exceptional

Parfait

Séjour court mais rien à redire tout était parfait.
Masseret, 1-night trip

6/10 Good

Un peu léger pour un mercure

L'accueil est sympathique, l'emplacement idéal. Mais les chambre et les communs... Vieillot voir salle dans le couloir avec une multitude de tâche au sol. La salle de bain est propre mais sans plus. Bref c'est très bien pour dormir mais pour le standing mercure il faudra repasser. Je le positionnerai au niveau d'un campanile ou ibis budget avec le charme de l'emplacement.
Pierre, 2-night trip

4/10 Fair

Hôtel très vieillissant moquette endommagée par de la peinture ménage mal fait
Celine, 2-night trip

10/10 Exceptional

Court séjour en duo !

Très bon séjour de 3 nuits, hôtel très fonctionnel et proche des termes. Calme et personnel courtois et serviable. Merci
sylvie, 3-night trip

6/10 Good

Très mauvais! A éviter.

Très mauvaise expérience! Hotel, ne dispose en aucun cas d’une piscine. Attention. Sur le site WEB elle est bien mentionnée ainsi que le SPA, mais c’est une publicité mensongère. Le SPA ne fait pas partie de l’établissement et la piscine tout simplement n’existe pas ! L’état de l’hôtel reste à désirer. Moisissures dans la douche, moquettes tachés, dégradations dans les couloirs etc. A mon avis pas d’investissement fait depuis les 90’ Ce MERCURE n’est en aucun cas un hôtel de 4etoiles. A éviter!
Roberto, 1-night trip

6/10 Good

Moquette tachée Bouilloire sale
Guillaume, 1-night trip

8/10 Very good

Chambre propre, confortable et spacieuse au 6e etage
Cedric, 4-night trip

4/10 Fair

Mercure Vichy

Chambre vétuste… pas digne d’un 4 étoiles une chance que la réception a accepté de me changer de chambre ou la shampouineuse avait été passé car la chambre initiale odeur de poussière avex la moquette
Aurelien, 1-night trip

4/10 Fair

Hôtel Mercure décevant, inhabituel !!!!

Rien à voir avec les standards Mercure, moquette usée ou constellée de tâches, chaudière en panne douche tiède, pas de séchoir à cheveux. Une vraie déception
Jeanpierre, 1-night trip