They could not find my reservation, took multiple calls and stress, the room had not been turned over. Unmade bed, towels on floor, filthy. When room eventually “cleaned” there were no towels, hair and debris still all over the floors, it was disgusting. There were also no functional ice machines, no mini fridge, phone in room did not work to contact front desk about having no towels. Overall a terrible experience for a hefty price. Will never stay there again.