DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Experience a perfect blend of comfort and convenience near downtown Jacksonville's top attractions.

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
View from property
Reception
Overlooking the St. Johns River, DoubleTree by Hilton Hotel Jacksonville Riverfront offers a vibrant retreat with two on-site restaurants serving American cuisine and kids' meals. Unwind at the poolside bar or take in city views from the terrace, while staying connected with free WiFi and keeping fit at the 24-hour gym.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Non-smoking
  • Air conditioning
  • Connecting rooms available

Main amenities (12)

  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour business center
  • Business center
  • 19 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The current price is $131
$149 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 14 of 14 rooms

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Sofa bed
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 3 min walk
  • San Marco Station - 6 min walk
  • Kings Avenue Station - 16 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

At DoubleTree by Hilton Hotel Jacksonville Riverfront, you'll be just a 5-minute drive from VyStar Veterans Memorial Arena and EverBank Stadium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 20.00 per day; includes in/out privileges)
    • Uncovered onsite valet parking (USD 26.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • 19 meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)

Parking

  • Covered self parking costs USD 20.00 per day with in/out privileges
  • Uncovered valet parking costs USD 26.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes. Self parking costs USD 20.00 per day. Valet parking costs USD 26.00 per day.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?

DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there are 2 onsite restaurants, featuring American cuisine and pool views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?

DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 5 minutes' walk from Museum of Science and History. Travelers say that the hotel is in a great location.

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DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Ghetto but cute! Perfect location honestly
Stephen, 3-night trip

10/10 Exceptional

Great Stay
Breakfast Is Buffet Style I Had The Pool River Front View Service Was Great The Workers Were Friendly I Enjoyed My Stay Hopefully I Can Come Down Again There's So Much To Do
Christy, 2-night trip

10/10 Exceptional

Great stay!
Mario, 2-night trip

4/10 Fair

Not my best stay
The room itself was clean. However, the bathroom not so clean. The shower had a dirty towel hanging over the shower rod and it hand a bad odor.
NaSheryl, 2-night trip

10/10 Exceptional

Excellent view of the river
Had an excellent view of the river no matter what time of the day.
CHARLES, 3-night trip

6/10 Good

Beds very uncomfortable. Very loudnroom next to e
The bed was against the wall of the elevator . The mattress would not comfortable at all
Gabriel, 1-night trip

4/10 Fair

Old hotel a bit pricey for what we got.
Keineshia, 1-night trip

4/10 Fair

Bad choice
The hotel is very poorly maintained. Here are just two pictures showing its lack of detail and caring—similar scenarios throughout the room and the hotel's common areas. I’d not stay here again. The check-in staff was great.
Vanessa, 1-night trip

6/10 Good

Mediocre
Mattress too soft. No hot water at bathroom sink. Handicap accessible shower flooded the whole bathroom floor when turned on. Nice view of the river!
Michael, 1-night trip

6/10 Good

A very tired hotel in need of an overhaul
The staff was friendly and helpful but the facility is tired and due for a major upgrade. The room was fine and for the price and view of the river I would stay there again. It was just that the facility showed its age. Little things were broken or showed a lot of wear. I had higher expectations and was disappointed.
Karen, 3-night trip

6/10 Good

I love that the property is right on the water.
Tangi, 3-night trip

8/10 Very good

room was not the best condition, bathroom was tiny no place to set your belongings
4-night trip

8/10 Very good

It was a nice stay.
Julie, 1-night trip

4/10 Fair

Needs Attention
It’s troubling when you see mold and mildew growing on the ceiling of the shower in a Double Tree Hotel. They normally have a much higher bar than this. Our sink had someone’s whisker clippings in it to boot.
Troy, 1-night trip

4/10 Fair

Needs upgrading
Difficult to find especially at night. Bathroom needs more shelving/areas for personal items Soap film/scum in shower Hot water not really hot, bath fixture difficult to operate/falling off Rust on toilet paper holder Incessant noise from bridge traffic Need TV guide, paper restaurant, activity information. Front desk very friendly! Housekeeping very kind - thank you to 27 year female employee who helped me with my luggage.
DIANE, 2-night trip

10/10 Exceptional

Easy access
Very pleasant staff, super attentive to my request, trying to update online access for Rewards. Attended Holiday party onsite, convenient and welcoming
Gus, 1-night trip

4/10 Fair

No hot water
No hot water in our room. I let the front desk know. They said they would send up someone to fix it, but there was still no hot water the next morning the shower was dirty as well. The rooms are very outdated, especially for the price.
Joshua, 1-night trip

2/10 Poor

Horrible experience
Old hotel, water drained slowly out of sink. The balcony door frame was bent, took a little muscle to open balcony door. An old tub that looked like it hadn't been clean. Shower head full of calcium, it's obvious they've hard water. You could see daylight around the room door. Door don't close by itself.
2-night trip

6/10 Good

Front desk and lounge employees were very kind and helpful. BUT - The heat was broken in my room and the shower dripped all night. This was not the best conditions to sleep in when it was 30 degrees outside.
Stacey, 1-night trip

10/10 Exceptional

Ashanti gave us the best customer service!
Erika, 2-night trip

10/10 Exceptional

We only stayed one night, but we really enjoyed our stay!
Marty, 1-night trip

10/10 Exceptional

Great Hotel !!
Lessdianne, 3-night trip

6/10 Good

Rooms are a little outdated but the lobby is beautiful and hotel is in a beautiful area!
Zaida, 2-night trip

6/10 Good

Mediocre
Our room smelled musty, the sink in the bathroom was dirty, and the vents have never been cleaned. Dust was caked on the vents in the room and the bathroom. The beds were clean and comfortable though.
2-night trip

10/10 Exceptional

Very good service but pretty much rooms are outdated
Frances, 2-night trip