In the heart of Madrid, Melia Madrid Serrano offers an upscale retreat with a seasonal outdoor pool and sun loungers. Stay connected with in-room WiFi, enjoy coffee/tea in the lobby or unwind at the bar. Guests rave about the helpful staff and first-rate property condition.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Bar
Electric vehicle charging point
Connecting rooms available
Parking available
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
Seasonal outdoor pool
Room service
Babysitting
24-hour business center
Meeting rooms
Terrace
24-hour front desk
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Terrace
Daily housekeeping
The current price is $171
$171
$188 total
includes taxes & fees
Mar 2 - Mar 3
Room options
Available filters for rooms
Showing 21 of 21 rooms
View all photos for Triple Room
Triple Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Sofa bed - double
26 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Family Room (3+1)
Family Room (3+1)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Sofa bed - double
30 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Family Room (2+2)
Family Room (2+2)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Sofa bed - double
30 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Family Room (1+3)
Family Room (1+3)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Sofa bed - double
30 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Premium Communicated Room
Premium Communicated Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
50 sq m
Sleeps 4
1 Queen Bed OR 2 Twin Beds
View all photos for Grand Premium (2+2)
Grand Premium (2+2)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
40 sq m
Sleeps 4
1 Double Bed OR 2 Twin Beds
View all photos for Premium The Level Room
Premium The Level Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
28 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for The Level Room
The Level Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
26 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Melia Room
Melia Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Premium Room
Premium Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Supreme Room
Supreme Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
25 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Premium The Level (2+1)
Grand Premium The Level (2+1)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
40 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Junior Suite (The Level (3+1))
Junior Suite (The Level (3+1))
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
50 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Junior Suite (The Level (2+2))
Junior Suite (The Level (2+2))
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
50 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Premium The Level
Grand Premium The Level
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
40 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Premium Room (Premium Communicated Room (4+1))
Premium Room (Premium Communicated Room (4+1))
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Sofa bed - double
40 sq m
Sleeps 5
1 Queen Bed OR 2 Twin Beds
View all photos for Premium Room (Premium The Level (2+1))
Premium Room (Premium The Level (2+1))
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
22 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Premium Room (Premium The Level (3 AD))
Premium Room (Premium The Level (3 AD))
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
26 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for The Level Junior Suite
The Level Junior Suite
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
50 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
View all photos for Family Room ((2+1))
Family Room ((2+1))
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Sofa bed - double
30 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
What's nearby
WiZink Center - 3 min drive
Santiago Bernabéu Stadium - 4 min drive
Gran Via - 4 min drive
Puerta del Sol - 7 min drive
Plaza Mayor - 7 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
Calanas Station - 5 min drive
Madrid Recoletos Station - 20 min walk
Nuevos Ministerios Station - 20 min walk
Nunez de Balboa Station - 6 min walk
Gregorio Maranon Station - 9 min walk
Ruben Dario Station - 9 min walk
Restaurants
El Asador de Aranda - 2 min walk
Makkila - 2 min walk
Naked & Sated - 3 min walk
Nájera Plus - 1 min walk
29 Fanegas - 2 min walk
About this property
Melia Madrid Serrano
At Melia Madrid Serrano, you'll be just a 5-minute drive from Santiago Bernabéu Stadium and Gran Via. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness center, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Nunez de Balboa Station is 6 minutes and Gregorio Maranon Station is 9 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
340 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 25 per day)
Electric vehicle charging point on site
Offsite parking nearby (EUR 25 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Snack bar/deli
Water dispenser
Traveling with children
Babysitting (surcharge)
What to do
Bicycle tour information
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (5640 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 63
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Front entrance ramp
Magnifying mirror
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Arado - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 17.5 for children
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Self parking costs EUR 25 per day
Parking is available nearby and costs EUR 25 per day
Pool, spa, & gym (if applicable)
Pool access available from noon to 7:00 PM
The seasonal pool is open from May 25 to September 10
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides central air conditioning and heating (availability based on the season).
Also known as
Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid
Frequently asked questions
Does Melia Madrid Serrano offer free cancellation for a full refund?
Yes, Melia Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Melia Madrid Serrano?
Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 7:00 PM.
Are pets allowed at Melia Madrid Serrano?
Sorry, pets aren't allowed.
Is parking offered on site at Melia Madrid Serrano?
Yes. Self parking costs EUR 25 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Melia Madrid Serrano?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Melia Madrid Serrano?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Melia Madrid Serrano and nearby?
Melia Madrid Serrano has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Melia Madrid Serrano?
Yes, there's an onsite restaurant that offers Modern European cuisine.
What's the area around Melia Madrid Serrano like?
Melia Madrid Serrano is in Salamanca, a short 6-minute walk from Nunez de Balboa Station and 3 minutes' walk from U.S. Embassy.
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Melia Madrid Serrano Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 14, 2025
Good
Mark
Mark, 1-night trip
10/10 Exceptional
Jan 8, 2025
Extremely comfortable
Emmanuel Ramon
Emmanuel Ramon, 7-night trip
10/10 Exceptional
Nov 19, 2024
Location ia very convenient
Marco
Marco, 2-night trip
6/10 Good
Nov 29, 2024
good location in Salamanca
Good location in Salamanca. A busy hotel.
Verified traveler
1-night trip
10/10 Exceptional
Oct 30, 2024
The morning brunch was fabulous.
Patricia
Patricia, 1-night trip
10/10 Exceptional
Sep 28, 2024
It was a very good stay. The place is central and provides easy access to other parts of the time.
O.
O., 4-night trip
8/10 Very good
Oct 23, 2024
I used to live in the area, so it was familiar and, like the rest of Madrid, easy to navigate.
John
John, 7-night trip
10/10 Exceptional
Oct 1, 2024
Everything was excelent!
Ivan
Ivan, 1-night trip
10/10 Exceptional
Oct 12, 2024
Very convenient when you want to spend most of your time in the Salamanca neighborhood.
Natalia
Natalia, 2-night trip
10/10 Exceptional
Jun 24, 2024
Great hotel and very friendly staff
Thomas
Thomas, 2-night trip
10/10 Exceptional
Jul 19, 2024
Lovely hotel, I will come back
Simona
Simona, 2-night trip
10/10 Exceptional
Oct 3, 2024
Excellent!
Jully
Jully, 4-night trip
10/10 Exceptional
Aug 1, 2024
Staff is amazing at this hotel. Spa ambiance throughout at the hotel. The breakfast was the best!
Kristina
Kristina, 1-night trip
10/10 Exceptional
Oct 20, 2024
Nice hotel in a cute area of Madrid
Very nice hotel in a nice upscale area of Madrid. The cheapest room probably only has a window that shows the interior of the hotel. No balcony or outside view
J A
J A, 1-night trip
10/10 Exceptional
Sep 28, 2024
LOVED IT!
Katia
Katia, 3-night trip
10/10 Exceptional
Sep 2, 2024
Nice stay, very welcoming staff and great place.
The only but is that the room didn’t smell so well.
Lorena
Lorena, 1-night trip
10/10 Exceptional
Sep 10, 2024
Always helpful and accommodating at every request. Provided breakfast in a bag for our early morning departure.
JANET
JANET, 5-night trip
8/10 Very good
Sep 16, 2024
All perfect
Ramon
Ramon, 2-night trip
10/10 Exceptional
Jun 18, 2024
Friendly staff!
Gloria
Gloria, 3-night trip
10/10 Exceptional
Jul 8, 2024
Melia is wonderful!
Perla
Perla, 2-night trip
10/10 Exceptional
May 17, 2024
The entire staff from the moment you walk in were amazing throughout my entire stay.
Jesus A
Jesus A, 5-night trip
10/10 Exceptional
May 4, 2024
Excellent hotel.
The breakfast is amazing
Options for all the personalities
Fernando
Fernando, 1-night trip
6/10 Good
Mar 18, 2024
Great Location!
DAVID
DAVID, 2-night trip
8/10 Very good
Jul 23, 2024
Excellent
Nayeli
Nayeli, 1-night trip
10/10 Exceptional
May 8, 2024
Great place, walking distance to great shopping and sightseeing. Staff was super friendly. Hotel bar and restaurant was quality. Staff all speaks English for non Spanish speaking guests.