Not as advertised, pics for the room didn’t match. Bathroom shower had no water pressure and lost hot water in ~15 minutes, so we’d have to wait. No housekeeping, had to ask twice for fresh towels in one day. Once we finally got turndown service it was surface level, somehow they broke a glass (don’t even know how, the two we were using were still there, dirty, when we came back) that I ended up stepping on. Old room, rude staff. I travel tons for work, never been to a Kimpton, now I know I’m better off for it!