I am writing to express my extreme dissatisfaction with my stay at Comfort Inn Cordelia and formally request a full refund due to multiple issues.
Upon check-in, my first room smelled heavily of cigarette and cigar smoke, which posed a health risk due to my condition. After requesting a change, the second room was worse, with a severe bug infestation—bugs were on the beds, bathroom, desks, and ceilings. The sheets were also unclean, adding to the unsanitary conditions.
This violates California’s consumer protection laws, as the hotel failed to provide safe, habitable accommodations. The bug infestation and dirty environment breached the implied warranty of habitability, and the conditions violated health and safety codes related to pest control.
Given these issues, I request a full refund. I hope this can be resolved quickly to avoid escalation to health authorities and consumer protection agencies.