6/10 Good
Feb 3, 2025
The most beautiful place but the service....
The hotel Turtle Inn has the most amazing rooms we had ever enjoyed (besides Mauritius and the Maldives) but unfortunately the service was unbelievably volatile and at times even unfriendly. Coming from Guatemala where people are so friendly, we had a mixed experience at this hotel: the welcome was bareöy warm-hearted, at the beach you had to fetch the chairs yourselves...no towels, just some mini towels, restaurant service at the breakfast was once even rude and no management nowhere. We spent 5 days there and no GM, nothing. Hhat explains why the service is volatile. Seems lile the GM has other priorities. Too bad.
Alain
Alain, 5-night trip