Hotel West Refugio

2.0 star property
San Juan del Río hotel with outdoor pool and pool bar

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Photo gallery for Hotel West Refugio

Habitación Doble Individual | Terrace/patio
Habitación Doble Individual | Terrace/patio
34-inch Smart TV with digital channels, TV, Netflix
Exterior
Front of property
Located near vibrant streets, Hotel West Refugio offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or take in the views from the garden and terrace, all while staying connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet friendly
  • Non-smoking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Terrace
  • Garden
  • Limited hour front desk

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Queen Size

Habitación Queen Size | Down comforters, individually decorated, individually furnished, desk

Habitación Queen Size

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitación Doble Individual

Habitación Doble Individual | Down comforters, individually decorated, individually furnished, desk

Habitación Doble Individual

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar

Habitación Familiar | Down comforters, individually decorated, individually furnished, desk

Habitación Familiar

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Estandar (Pet Friendly)

Down comforters, individually decorated, individually furnished, desk

Habitacion Estandar (Pet Friendly)

Highlights

Individually furnished
Individually decorated
Refrigerator
Smart TV
Blackout drapes/curtains
Down duvet
Ceiling fan
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

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$49 total
includes taxes & fees
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About the neighborhood

Map
Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

  • Senor del Sacro Monte Temple - 11 min walk - 1.0 km
  • Fundadores Square - 16 min walk - 1.4 km
  • TecMilenio University San Juan del Rio Campus - 3 min drive - 2.6 km
  • San Gil Golf Club - 9 min drive - 12.1 km
  • Cavas Freixenet - 10 min drive - 7.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 51 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬12 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪El Fogon Mexicano - ‬3 min walk
  • ‪The Italian Coffee Company - ‬11 min walk
  • ‪Bar Hidalgo - ‬6 min walk

About this property

Hotel West Refugio

Enjoy your visit to San Juan del Río with a stay at Hotel West Refugio. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Onsite garage
    • Free offsite parking within 3 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar

Services

  • Front desk (limited hours)
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Room amenities

Be entertained

  • 34-inch Smart TV
  • Digital TV channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Shared kitchen access
  • Blender
  • Coffee grinder
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Restaurant dining guide

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río

Frequently asked questions

Is there a pool at Hotel West Refugio?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel West Refugio?

Yes, cats and dogs are welcome, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Hotel West Refugio?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel West Refugio?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Hotel West Refugio and nearby?

Hotel West Refugio has an outdoor pool and a garden.

What's the area around Hotel West Refugio like?

Hotel West Refugio is a short 11-minute walk from Senor del Sacro Monte Temple and 15 minutes' walk from Nuestra Senora de Guadalupe Church.

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Hotel West Refugio Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Miguel, 1-night trip

8/10 Very good

Cute friendly affordable full kitchen
small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
martha, 1-night trip

10/10 Exceptional

Dennise, 1-night trip

10/10 Exceptional

NAOSHI, 1-night trip

10/10 Exceptional

El viejo oedte
Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable.
Christian, 1-night trip

10/10 Exceptional

Tranquilidad
Esta muy comodo y muy tranquilo, se duerme muy agusto
Dennise, 1-night trip

8/10 Very good

Buen punto intermedio para descansar
Muy tranquilo, para descansar.
Alberto, 1-night trip

10/10 Exceptional

Un lugar súper bonito y tranquilo para descansar, todo muy cómodo, cubre todas las necesidades. El personal muy amable.
Marco Antonio, 2-night trip

10/10 Exceptional

Edwin, 1-night trip

10/10 Exceptional

El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver
Cristopher, 1-night trip

10/10 Exceptional

Esta muy bonito todo
Francisco Javier, 1-night trip

10/10 Exceptional

Como reseña, me hospede en este hotel hace casi 1 año y olvidamos un monedero, regrese a hospedarme este año y aun conservaban el monedero de forma intacta con documento, billetes y monedas, quede sorprendido de la honestidad de ese lugar, super recomendable.
Avelino, 1-night trip

10/10 Exceptional

Excelente hotel y atención de calidad.
José María, 1-night trip

10/10 Exceptional

Moisés Eduardo de Jesús, 1-night trip

10/10 Exceptional

El lugar es bastante tranquilo y se siente mucha paz
Zabdi, 1-night trip

10/10 Exceptional

Exelente atención de los chicos de recepción...
FRANCISCO, 1-night trip

10/10 Exceptional

Lugar muy tranquilo, arquitectura admirable. La zona es muy tranquila libre de ruido
Andrea, 1-night trip

10/10 Exceptional

Francisco Javier, 1-night trip

10/10 Exceptional

Juan Edgar, 1-night trip

6/10 Good

check in, complicado
CESAR, 1-night trip

10/10 Exceptional

Buena opción para pasar una noche, lugar tranquilo y con excelente atención. No recomandable para estancias largas ya que no cuenta con espacio para la ropa ni con servicio de restaurante.
José Agustín, 1-night trip

10/10 Exceptional

Carlos Iván, 1-night trip

10/10 Exceptional

Excelentes
Enrique, 3-night trip

10/10 Exceptional

Muy buen servicio en general
Muy cómodo y agusto la estancia
Salvador, 1-night trip

10/10 Exceptional

Avelino Luis, 1-night trip