When I called about accessibility, I can take a few steps and do not need my wheelchair to move around the room and access the bathroom, I was told a small step into the bathroom. It was a very large step. Also was not barrier free to get to the reception, there was a curb before getting to the door to reception.
At check in, the hotel staff should have recognized the room I booked would not work for my chair. I have no problem that I had to pay more for a different room. I however should not have even been checked into the original room. I could barely get my chair into the room and it provided no space to charge or move around the room once the chair was in.
This was probably a perfectly fine hotel, staff was friendly, hotel was safe, clean, quiet and very unique. However, for my needs this was not a good hotel.